Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192813 · Issue 684734

Corrected unexpected page refresh

Resolved in Pega Version 8.5.6

When a value was changed in a section where the source of the section was defined as a property, the page refreshed without any announcement and focus was disrupted. Investigation showed this happened when using paragraph control where an anchor tag was used without any Name attribute. An update has been made to explicitly set the gFocusElement property after the processAdditionalFields activity to resolve this issue. Because the Name attribute is needed to query the particular element from the DOM to focus back, there were also intermittent issues when using the Microsoft Edge browser with Windows OS even after adding Name in the paragraph control link. A setTimeout has been added before focusing the element to resolve this.

SR-D87709 · Issue 552398

Default context check added for saving adaptive model with locked rulesets

Resolved in Pega Version 8.2.7

When updating an adaptive model rule in Prediction Studio, the error message "No unlocked Rulesets/Versions found that are valid for this record. Unlock at least one Ruleset/Version that can contain records of this type." appeared when clicking Save. This occurred when a branch was used in the default context of the Prediction Studio settings. Although there was a workaround to use Dev Studio to Save As the adaptive model rule to the required branch, this has been resolved by adding a check for default context and then saving the model there if it is mentioned.

INC-170918 · Issue 653216

DateTime property handling revised for future date with daylight savings time

Resolved in Pega Version 8.7

A DateTime property was changing each time the local action refreshed. Investigation showed this was a missed use case related to recent work to correct an issue with a 1 day discrepancy for non-template DateTime. The previous update to use the default time zone when generating markup in non-template for the date property while the datetime property uses the server time zone has been further refined to handle formatting the date time when the year is greater than 2037 and combined with daylight savings time. This will be resolved by setting the correct date before returning the moment object if the year is greater than 2037 for the date time control using display mode as date.

INC-170918 · Issue 653215

DateTime property handling revised for future date with daylight savings time

Resolved in Pega Version 8.5.6

A DateTime property was changing each time the local action refreshed. Investigation showed this was a missed use case related to recent work to correct an issue with a 1 day discrepancy for non-template DateTime. The previous update to use the default timezone when generating markup in non-template for the date property while the datetime property uses the server timezone has been further refined to handle formatting the date time when the year is greater than 2037 and combined with daylight savings time. This will be resolved by setting the correct date before returning the moment object if the year is greater than 2037 for the date time control using display mode as date.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-183822 · Issue 667502

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.7

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

INC-183822 · Issue 667500

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.5.6

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

INC-175994 · Issue 667480

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.5.6

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-137100 · Issue 604057

Added predictive text handler for Japanese on iOS

Resolved in Pega Version 8.5.2

The autocomplete function was not working well in MobileView when using Japanese IME on iOS. This has been resolved by adding a new input handler for IOS mobile, which will be triggered when predictive text is selected in mobile.

INC-147643 · Issue 605386

Corrected filtering logic for Report Definition with declarative join

Resolved in Pega Version 8.5.2

When using a report definition with declarative join enabled, running the report produced the correct results, but filtering on any other column resulted in all values being shown. This has been resolved by modifying the logic used for pzGetGridColUniqueValues.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us