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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-234874 · Issue 739874

Cursor moves via arrow buttons

Resolved in Pega Version 8.8

Using the keyboard arrow buttons to navigate between numbers was not working. Nothing happened when clicking on the left arrow, and clicking on the right arrow moved the cursor to two digits. This has been resolved by updating pzpega_control_textinput.

INC-144311 · Issue 601108

Updates for nested "Append And Map To"

Resolved in Pega Version 8.5.2

Nested actions "Append And Map To" in Data Transforms were producing incorrect results when offline. This was traced to all operations being performed on the Page List which was on first level of nesting, which was caused by changing the Data Transform into JavaScript form for offline use. The JavaScript form of DataTransform uses variable the "targetListObj" to represent the Page List, and this same name was reused regardless of the "Append And Map To" nesting. An additional problem was seen with the "Update Page" Data Transform action when used with conjunction with a nested "Append And Map To" action: the action assumes that top level Pages exists, but "Update Page" did not create them. This caused the "Append And Map To" action to fail. To resolve this, the "Append And Map To" action will use suffixed variable names to reference nested PageLists, and "Update Page" will create the Page if it doesn't exist.

INC-132569 · Issue 595174

Resolved case detail overwrite

Resolved in Pega Version 8.5.2

In the interaction portal, when the same property (dropdown) was used to populate the details of sections in two cases, the first section (email case) details were replaced by the second section (outbound call case) details. Investigation showed that the refresh API was getting the reloadElement in the entire DOM based on the event target name property. To resolve this, updates have been made to use context DOM APIs to get the correct section.

INC-220770 · Issue 718026

Null check added to getBaseRef

Resolved in Pega Version 8.8

When using a customized Cosmos portal that included tabs, some of the Pega APIs were not available in the child frame and javascript errors were generated when calculating the clipboard path for live UI elements. This was traced to invalid references to "pega.api.ui.util.getBaseRef", and has been resolved by adding null checks to the getBaseRef API call to make sure javascript errors are not thrown.

INC-135992 · Issue 595353

Corrected Windows attaching file to incorrect case

Resolved in Pega Version 8.5.2

When using Microsoft Internet Explorer with Windows 10, opening multiple cases in multiple browser tabs and switching between the different cases created a condition where a file might be attached to the wrong case. This has been addressed by updating pzHarnessInlineScripts.

INC-180762 · Issue 666291

Calendar gadget correctly displays event of >31 days

Resolved in Pega Version 8.8

When using the pxCalendar gadget to display a hotel reservation of duration > 31 days, the entire bar was not displayed on the PEGA calendar. Investigation showed that eventslist was not considering the month value, and this has been resolved by updating the pzEventPreProcessing activity to check for month.

INC-192649 · Issue 706132

Basereference context available for attach content control

Resolved in Pega Version 8.8

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-183966 · Issue 676560

Corrected duplicated select file label reading

Resolved in Pega Version 8.8

When using a screen reader, the select file button label was announced twice on focus. Investigation showed this was caused by the helper text and tooltip having the same content which sounded like a duplicate reading. To resolve this, the text is now differentiated.

INC-215912 · Issue 711382

Corrected links being replaced by KM rich text editor

Resolved in Pega Version 8.8

When brackets/parentheses were encountered in URL links in the rich text editor used in Knowledge Management, those links were removed and replaced with a # (pound symbol). This was due to a legacy cross-site scripting security mitigation, and has been resolved.

SR-D62754 · Issue 559848

PrepareResponse updated to explictly close Input Handler

Resolved in Pega Version 8.2.7

When using prpcServiceUtils to export a product in a Windows+Weblogic environment, attempting to export repeatedly using the same archiveName with the intention of overwriting the older product with the newer one in the ServiceExport directory failed with a FileNotFoundException. Investigation showed that the product file that was created by the pzExport REST call was not being released by the Weblogic File Handler process. Due to this, the next time the call was invoked the system tried to create the same file in the directory but failed due to the earlier File handle lock. To resolve this, the system has been updated to explicitly close the InputStream using try-with-resources.

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