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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-139619 · Issue 597334

Agent tracing handling updated

Resolved in Pega Version 8.5.2

When attempting to trace agents the error "Unable to trace the agent" appeared on screen. Investigation showed that the data page used by the Tracer was not always available in a thread that was displaying the section, most commonly if the section was using deferred loading. This has been resolved by using a data page available in a thread that opens a Tracer's section.

INC-140879 · Issue 596571

Agent tracing handling updated

Resolved in Pega Version 8.5.2

When attempting to trace agents the error "Unable to trace the agent" appeared on screen. Investigation showed that the data page used by the Tracer was not always available in a thread that was displaying the section, most commonly if the section was using deferred loading. This has been resolved by using a data page available in a thread that opens a Tracer's section.

INC-146429 · Issue 602290

Disabled control status made accessible to JAWS

Resolved in Pega Version 8.5.2

When using the Security Event Configuration page (tab) within Pega Dev Studio, the link elements used for 'Select All', 'Clear', 'ON' and 'OFF' were not providing the current State of the element to JAWS. In template rendering of Link control with a 'disable when' condition (server-side evaluation), when the control is disabled it was still accessible and screen readers were not reading the link as disabled. This has been resolved by adding tabindex="-1" and aria-disabled="true" for disabled Link control.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

SR-D87870 · Issue 548772

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.2.7

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

INC-222107 · Issue 732995

Trim added to refresh token request to handle extra spaces

Resolved in Pega Version 8.8

The request was failing when attempting to obtain an access token using refresh token when the previous access token was expired. This issue was due to an extra space in the scope in AuthenticationServiceOIDCSource.java, which has been corrected with an update which will trim the scope.

INC-140821 · Issue 600749

Resolved Intermittent Access Group Issue for GetBundleEventDecisionDetails

Resolved in Pega Version 8.5.2

When using a REST service that calls the GetBundleEventDecisionDetails activity and dataflow to send the treatment in multiple channels, intermittent access issue related errors appeared while running the activity in logs for multiple customers. This was traced to a missed use case for authentication, and has been resolved.

INC-229967 · Issue 735962

Number control decimal formatting triggered on tabout

Resolved in Pega Version 8.8

When using the pxNumber control in a section, decimal formatting for input of fewer than 4 digits was not executing unless a post call to the server was triggered. This has been resolved by adding a condition check to format value when there is input of length greater than 0.

INC-230718 · Issue 737341

Number control decimal formatting triggered on tabout

Resolved in Pega Version 8.8

When using the pxNumber control in a section, decimal formatting for input of fewer than 4 digits was not executing unless a post call to the server was triggered. This has been resolved by adding a condition check to format value when there is input of length greater than 0.

INC-143599 · Issue 598771

Non-template RDL time value handling updated

Resolved in Pega Version 8.5.2

The Time value displayed on clipboard and data designer differed from the value shown on user work form when using a categorized repeating dynamic layer rendered in non-template mode with the Datetime control configured inside the RDL. This was traced to the Time string being considered as a date when using this configuration and calling the engine API, and has been resolved by ensuring this configuration will call the correct Time API instead so that the timeofday property value will be formatted correctly.

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