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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-174020 · Issue 650891

Performance improved for Directed Web Access (DWA)

Resolved in Pega Version 8.7

Slowness when using a Directed Web Access (DWA) link has been resolved by refining the code of the PZPEGA_UI_DOC_EVENTSCONDITIONSCHAINING script to improve performance.

INC-136768 · Issue 588452

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.3.5

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

SR-D78659 · Issue 545758

Resolved CSV validation overflow in Google Chrome

Resolved in Pega Version 8.3.3

When using Google Chrome, validation of records was getting stuck in the UI at 32000+ while importing a CSV file with many invalid records when using the import option in Data type’s local data storage. Investigation showed the Call Stack size limit was exceeded in the Google Chrome dev tools due to the ":first" selector being passed to the Jquery find() method to find the element from the first element child of the XML doc. This selector causes maximum callstack exception when the document is large, and this is a deprecated selector in later versions of Jquery. To resolve this issue, the XML function in pzpega_tools_asyncprocess has been updated to replace the ":first" selector.

SR-D74992 · Issue 546875

Improved CPMHC performance

Resolved in Pega Version 8.3.3

After upgrade, slowness was seen when using the CPMHC application. This has been improved by adding Microsoft Internet Explorer 11 optimization with the most recent javascript API.

INC-186654 · Issue 669115

GetStatusChanges performance improvements

Resolved in Pega Version 8.7

Performance issues were seen when running the GetStatusChanges report. This was traced to the filtering methods used, and has been resolved by updating the report definition and enhancing the filtering conditions.

SR-D81707 · Issue 544671

Webchat bot interaction box cleared on submit

Resolved in Pega Version 8.3.3

After upgrade, when using Google Chrome responses to webchat bot questions were not getting cleared from the chat input window after the enter/send button was clicked. This has been resolved by changing the order of refresh section and set value and disabling submit on refresh when refreshing pzSubmitArea.

INC-172124 · Issue 651293

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.7

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

INC-171257 · Issue 651734

Expanded results for Proposition Filter Relevant Record Properties

Resolved in Pega Version 8.7

Previously, a maximum of 500 records were returned from pr_data_tag_relevantrecord when using Edit Parameters for the report definition proposition filter rule. In order to accommodate more complex needs, an update has been made to use the D_pxGetClassDataModel data page to fetch all the records and make them available in the dropdown.

INC-191159 · Issue 682362

Validate topics based on all topics in channel instead of default language

Resolved in Pega Version 8.7

if a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.

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