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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-148944 · Issue 604102

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.4.4

After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

INC-152647 · Issue 609604

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.4.4

After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

SR-D85745 · Issue 545904

DASS and DAS associated to the Pega-ProcessCommander Ruleset

Resolved in Pega Version 8.3.3

An upgrade was failing at the point of Pega Rules Upgrade in the Installer Instance with the error "Encountered database exception when preprocessing deferred operations <insert updatesCache instance DATA-ADMIN-SYSTEM PEGA not only if new>. This node not found in the database - Either the record was never saved or was deleted. Unable to join the cluster." This error occurred because the strategic application import during upgrade manually included a "systemname" DASS instance which had a value other than "prpc". This caused a override of the platform shipped DASS (with value "prpc), which is required by the upgrade. In order to avoid this condition, DASS and DAS have been associated to the Pega-ProcessCommander Ruleset.

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