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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-153108 · Issue 614358

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.4.4

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-201633 · Issue 706556

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.7.2

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

SR-D53176 · Issue 541795

Error when adding function filter will persist

Resolved in Pega Version 8.5

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-D85480 · Issue 546649

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D90505 · Issue 550990

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

INC-126091 · Issue 561825

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D79526 · Issue 544788

ClassName will be updated when element model page is updated

Resolved in Pega Version 8.5

In the event of traversing from Parent to Child, The Declare_pyDisplay datapage in clipboard was not in sync for the Child as the Active UI Element. This was traced to reliance on the pyClassName field of data element model (Declare_pyDisplay.pyDisplay(Developer).pyUIActive(1).pyClassName) to update the client side UI based on a particular condition evaluation. Because some of the properties in the element model are updated only if the page is newly created, using a page which was already present and updating values with some other UI actions was only updating specific properties which did not include pyClassName. To support this use, modifications have been made so the pyClassName will also be updated whenever the page is updated.

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