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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-123033 · Issue 561388

Updated logic for delegating when the RARO exists

Resolved in Pega Version 8.4.2

When trying to delegate a Data Type, the validation error "Update Record Failed: This record is non-versioned and already exists and can not be moved to a different ruleset" appeared. Because data type delegation is dependent upon the existence of a RARO for the delegated data type, when delegating the ruleset of the RARO to accessgroups with the same roles the code was attempting to update the RARO. Updating the RARO determines if the Ruleset of the RARO is unlocked. If the ruleset is locked, then the logic attempts to select a new ruleset, but the RARO cannot be moved to a new ruleset. To resolve this, the logic has been updated so that if the RARO exists, the system will not try to create a new instance.

SR-D93112 · Issue 554909

Added backwards compatibility for migrated when rules

Resolved in Pega Version 8.4.2

After upgrading from v6 to v8, the 'when' rules were replaced with "" in a custom decision tree. In 7.2 and earlier releases, the Rule-Obj-When function alias had its param name as "strName"; this was changed to "blockName" in later versions of Pega. To handle backwards compatibility, the pzEmbedUpgradeToHarnessBased activity has been modified to read the strWhen param value from pyCallParams and set it to blockName params correctly under pyFunctionData.pyParameters data model, conditionally only for Rule-Obj-When function alias.

SR-D65174 · Issue 560603

SetInterval will increase when AQD delay is defined

Resolved in Pega Version 8.4.2

With a 5000ms delay in place, executing scenario test cases resulted in errors such as values sporadically not being entered in their respective fields when the test was run, test runs that failed even though the data was entered as expected, or the submission of a test case assignment (Next button) executing the next step before the new screen was loaded. Investigation showed this issue was occurring when the system encountered a slower machine and a delay in loading pages, and was traced to the executor not waiting long enough due to the implicit setInterval of 8 seconds. It was possible to add a local delay in AQD settings for slow pages, but the system-set setInterval interfered with this delay. To resolve this, changes have been made to the executor module where setInterval is invoked that will increase the setInterval time when AQD delay is defined, so that setInterval will not interfere with a locally-set AQD delay.

INC-175630 · Issue 653864

Application selections only announced when visible

Resolved in Pega Version 8.6.1

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-127077 · Issue 564109

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.4.2

After upgrade, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-D90711 · Issue 553092

Portal harness maintained when opening email link

Resolved in Pega Version 8.4.2

When an email link was opened (pxOpenAssignmentLink), the portal harness was replaced with the case Perform harness. This has been resolved by ensuring the 'flex' CSS class is added for the portal harness div when using pyMobileSnapStart and a top navigation portal.

SR-D90284 · Issue 551474

Added 'when' condition to class change in ShowColorPicker activity

Resolved in Pega Version 8.4.2

When using an included color picker control in a section, selecting a color resulted in the color picker pyworkpage class content changing to Embed-Skin-Controls. This has been resolved by modifying the previous behavior of always changing pyWorkPage's obj class as part of the ShowColorPicker activity by adding a 'when' condition to change the class only if it is empty.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

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