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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90779 · Issue 556916

Resolved error when using IHSummary as a predictor

Resolved in Pega Version 8.4.2

After configuring the adaptive model and implementing delayed learning with IHSummary as a predictor, the exception "dataflow.StageException" appeared when the strategy was executed as part of the dataflow run. This has been resolved by implementing a cache expiry of 5 minutes.

INC-170423 · Issue 648984

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.5.4

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

INC-162434 · Issue 640052

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.5.4

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-155878 · Issue 645364

Class list updated when using ActivateDocument in portal navigation

Resolved in Pega Version 8.5.4

Global search worked the first time it was used, but failed after another case was opened from the dashboard or there was a click on any landing page home, dashboard, or space. Investigation showed this was caused by the pySearchText being blank in the clipboard, which was traced to a harness context issue related to pega.desktop.activateDocument being used in pzPortalNavigation on DynamicLayout with Application Logo and Application label. To resolve this, an update has been made that will update the class list with the proper one when the data-harness-id is set.

SR-D64566 · Issue 547515

Option added for redirect to SAML IDP on logout

Resolved in Pega Version 8.4.2

An enhancement has been added which provides a check box to choose to redirect to SAML IDP on logout from Pega.

INC-125095 · Issue 560831

SAML authreqcontext duplicate key exception logging changed to debug

Resolved in Pega Version 8.4.2

As part of work done to improve the performance of the pr_data_saml_authreqcontext table during the SAML flow, the duplicate key exception handing was creating a large number of unique constraint log messages while saving sessionInfo to the database during SAML authentication if ADFS was used because the ADFS provider session Info is always blank. This has been resolved by changing the log statement in the duplicate key exception handling to debug.

SR-D95501 · Issue 557684

Updated jar supporting SAML login to work with JRE11

Resolved in Pega Version 8.4.2

SO authentication was failing with the exception "Caused by: java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.ssl.TrustMaterial". That class was packaged with Pega via the not-yet-commons-ssl.jar which is no longer being developed and only works with JRE8. This has been resolved by updating the package to the new not-going-to-be-commons-ssl.jar which has been evaluated for all supported JRE versions.

INC-161409 · Issue 632725

Added handling for checkbox group to use form tag when field tag is not available

Resolved in Pega Version 8.5.4

After configuring the Checkbox group component from the UI gallery in one of the sections in an application built on Theme-Cosmos, the configuration worked as expected when creating a new case type, but opening this WorkObject from the Associated cases section on the child case caused behavior issues including being able to select select multiple options instead of a single radio button. Investigation showed this happened when navigating through the work flow under the Perform Harness, but worked as expected when navigating through the Review Harness. This has been resolved by modifying the selectors to target form tag if the fieldset tag is not available.

INC-168837 · Issue 646973

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.5.4

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-119754 · Issue 561523

Corrected 'when' rule context for GetCaseDetails

Resolved in Pega Version 8.4.2

The Pega REST API Get Method /cases{CaseID} failed if the Child Case was set with Manual instantiation using a 'when' rule. This was traced to the 'when' rule being resolved using @baseclass instead of the class of the case type, and has been resolved by updating the pzGetCaseDetails activity to evaluate the 'when' rule on the case page.

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