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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-148006 · Issue 605583

Enhancements added for very heavy use of strategy decision logic

Resolved in Pega Version 8.4.4

Recent updates were made to improve memory performance for scenarios where a single request primary page had tens of thousands of pages under an embedded pagelist property and the decision logic involved a strategy running on all the pages in that page list. To further improve performance, the array iterator has been modified and a DSS has been added that makes the threshold (50) in SSAExecutionContextIteratorFactory tunable.

INC-211248 · Issue 713157

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.8

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-220893 · Issue 728488

Errors persisted for single case runs using a custom error handler

Resolved in Pega Version 8.8

Single case processing (SingleAccountData) had failed records when opening the SubscriptionData dataset, but it was not possible to see the failed record details for further investigation. Investigation showed that when running a single case run with a custom error handler, errors were persisted as part of the dataflow metrics, but not written to the database. To resolve this, an update has been made to ensure errors are persisted for single case runs configured using a custom error handler.

INC-142223 · Issue 600456

Mobile List rule correctly removed when case type creation fails

Resolved in Pega Version 8.4.4

When trying to create a new case type, a "Branch ruleset not candidate" error occurred. During this error process, the Mobile List rule that was created did not get removed. As a result, an InstanceAlreadyExists error occurred once the first issue was addressed and the attempt was made to create the case type again. Investigation showed that Mobile related views are created in pxCreateNativeListPageForCase activity but on failure during case type creation they were not rolled back in pzRollbackAndDeleteCasetypeAssets activity. This has been corrected.

INC-224954 · Issue 727045

Enabled turning off general metrics when queue processing metrics are disabled

Resolved in Pega Version 8.8

A memory leak related to QPGeneralMetrics was consuming heap and causing performance issues. Investigation showed queue processor metrics were gathered even when disabled. To resolve this, turning off "General Metrics Handler" while turning off the QPGeneralMetrics has been enabled. Queue processors should now skip the process of collecting general metrics while running activities. This will prevent storing unused (and uncleared) metrics in memory and prevent heap exhaustion.

INC-218001 · Issue 719920

Error text revised for parameterized data page used for token generation

Resolved in Pega Version 8.8

While trying to add a claim in the header of a Token Generation Profile instance, selecting Map From as "Clipboard" and trying to give any DataPage(parameterized) as the source property failed to be saved and the error "JWS Alias— Please provide correct algorithm key with correct key length." appeared. Changing the "Map From" to a Constant and giving a dummy value worked as expected. Tracer showed the error "declare page parameters not supported by PropertyReference", indicating the actual issue: at this time, the Token profile does not support using a parameterized data page. This has been addressed by ensuring an appropriate error message is shown on save of the token profile rule form when a parameterized data page reference is configured. The error will now read "The reference D_pzPreferenceStore[PreferenceOperatorID:"[email protected]"].pxObjClass is not valid. Reason: Parameterized data page reference is not supported." Support for a parameterized data page used with Map From will be taken as an enhancement for a future release.

INC-142223 · Issue 598648

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.4.4

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-148154 · Issue 602922

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.4.4

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-175058 · Issue 660934

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.6.1

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-175706 · Issue 659528

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.6.1

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

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