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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-137882 · Issue 599137

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.6

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

INC-164311 · Issue 635785

Correct datetime target property used

Resolved in Pega Version 8.6

When using a declare expression for a datetime property to get its value from another datetime property, attempting to change the source datetime later resulted in the error "28-mar-2021 is not a valid date/time value". This occurred when the source datetime property had display readonly formatting, and was traced to the formatted value being sent in the callGetTargets API instead of the selected date value, which caused the function to be returned as empty because there was no target property in the same page before submission. To correct this, a check has been added which will get the value from data-value instead of element.value and will skip callGettragets if the target is empty.

INC-133951 · Issue 584147

Try catch added for templated refresh when

Resolved in Pega Version 8.4.4

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to DynamicLayoutGenerator.java.

INC-153108 · Issue 614358

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.4.4

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

INC-153108 · Issue 614359

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.6

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-160178 · Issue 632897

Local time used for report filters

Resolved in Pega Version 8.6

The date format in the filter condition of the report was being displayed in GMT format rather than the Local time Format. This has been corrected.

INC-134891 · Issue 589870

Logoff set to use root context

Resolved in Pega Version 8.6

The thread name was changing from Standard to DSCPA_DemoStudio on click of log-off, resulting in unexpected behavior if the user logged in again. To resolve this, an update has been made to trigger logoff in root context.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

INC-154754 · Issue 629907

Check added for portal when performing local actions

Resolved in Pega Version 8.6

When using an Interaction case with a service case, performing any local action on this service case and then creating a new service case resulted in the I-related properties like CAParentID and CurrentInteractionID taking the pyID of the previous Service case where the local action was performed. This was caused by the parentKey value not being updated correctly in redux state whenever a local action was opened in a service case in a particular portal, and has been resolved by modifying the pzpega_ui_redux_reducers file to update 'parentKey' only in case of a DC SPA portal.

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