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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178831 · Issue 680985

Ensured correct context for multi-select

Resolved in Pega Version 8.6.3

When using multi-select controls, there was an intermittent issue with selecting values using a mouse click. Using the tab key worked as expected. This was traced to the focus being event triggered multiple times so pega.ctx.dom returned undefined values in the second call.This has been resolved by focusing the target element before creation of capsule to ensure the context remains the same.

INC-205566 · Issue 697058

Ensured correct context for multi-select

Resolved in Pega Version 8.6.3

When using multi-select controls, there was an intermittent issue with selecting values using a mouse click. Using the tab key worked as expected. This was traced to the focus being event triggered multiple times so pega.ctx.dom returned undefined values in the second call.This has been resolved by focusing the target element before creation of capsule to ensure the context remains the same.

INC-192769 · Issue 683002

Removed incorrect role from accessible filter logic

Resolved in Pega Version 8.6.3

When using JAWS, tabbing out from Close(X) and setting focus on the "filter by" section resulted in JAWS reading out "use arrows to move". This was not an available action, and has been resolved by removing role="listitem" from the RRFilters_logic.

INC-125334 · Issue 581939

Focus persists for embedded Tab Group layout with section refresh

Resolved in Pega Version 8.1.9

When a Tab Group Layout was configured with multiple sections using multiple input elements including one with a 'Refresh this section' action, using the Tab key to reach the input element, make a change, and hit Tab again caused the focus to reset to the top input element. This has been corrected.

INC-126255 · Issue 580910

Resolved "maximum limit for pending changes" error

Resolved in Pega Version 8.1.9

When attempting to create a work object in a custom way using doCreateNewCase from the Smart investigate layer by using the RMButtonWithoughtWorkCaseNGP section, a popup showed the error “You have reached maximum limit for pending changes. Please commit/cancel one or more changes to continue.” The error did not occur when creating the case using the out-of-the-box Create New Work action. This was traced to the custom configuration creating work object threads that were not destroyed after the work item is closed. To resolve this, handling has been updated for passing dynamiccontainerID and contentID parameters for OpenWorkByURL case. Note that the pzUpdateActionInfo activity must be called in any custom activity before the actual activity is invoked.

INC-191159 · Issue 682363

Validate topics based on all topics in channel instead of default language

Resolved in Pega Version 8.6.3

If a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.

INC-133978 · Issue 587697

Overlapping columns fixed in ReportViewer

Resolved in Pega Version 8.1.9

When Report Viewer was used for Report Definition, displaying it on dashboard columns resulted in columns that overlapped each other. This was traced to a resize issue related to the scrolling checkbox and has been resolved.

INC-190380 · Issue 678644

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.6.3

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

INC-132771 · Issue 584960

Refresh section of MultiSelect properly handles refresh section

Resolved in Pega Version 8.1.9

On hitting tab or enter on a Multiselect control with "Post value" and "Refresh Section" enabled, focus moved to the header of the page when it refreshed. This has been resolved by updating the 'disable when' expression for "run on client" to better handle the input element used for enabling the controls.

INC-127201 · Issue 562822

Thread Cleanup error resolved

Resolved in Pega Version 8.1.9

After upgrade, intermittent exception errors were being generated by the FreeClipboard activity when switching between applications. This was traced to specific use-case issues with Thread Cleanup, and has been resolved.

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