Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-144265 · Issue 609287

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.4.4

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-153721 · Issue 613661

Visual natural labels exposed to JAWS in REST wizard

Resolved in Pega Version 8.4.4

Get/Post/Put/Patch/Delete checkboxes were not properly read by the REST Integration Wizard when when tabbing through the checkboxes with JAWS enabled. When tabbing to each, “Tab – Select this method if it is supported at the endpoint” was read for each checkbox, and no information was given regarding what method each checkbox was for. When any helper text is configured, an aria-label attribute with helpertext message is generated. This aria-label will override any other native labeling mechanism (label - id mechanism), which is this case caused the control label to not be announced. To resolve this, the system will remove the aria-label attribute when helper text is configured and will add the helpertext div ID in aria-describedby for accessibility.

INC-150038 · Issue 614828

Data Type local data storage snapshot history updated

Resolved in Pega Version 8.4.4

When a History Class Data object was created, two snapshots were made - one with value and another with no value. This was traced to a 'when' condition that evaluated whether to add history when deleting a record from records editor, and this issue has been addressed by removing the condition as the history-add step takes care of checking if there is a dedicated table or not.

INC-150249 · Issue 609023

Handling added for missing data transform in offline mode

Resolved in Pega Version 8.4.4

A "data synchronization failed" error appeared when trying to login to a Mobile App that had offline mode enabled. The login worked when offline mode was not enabled. Investigation showed that when the pyDataTransformWhitelistForOffline application rule contained an entry for a data transform that did not exist, DataTransformPackager.canProcess() was throwing a null pointer error trying to access it. This has been resolved by adding a null check.

INC-155971 · Issue 616031

Handling added for missing data transform in offline mode

Resolved in Pega Version 8.4.4

A "data synchronization failed" error appeared when trying to login to a Mobile App that had offline mode enabled. The login worked when offline mode was not enabled. Investigation showed that when the pyDataTransformWhitelistForOffline application rule contained an entry for a data transform that did not exist, DataTransformPackager.canProcess() was throwing a null pointer error trying to access it. This has been resolved by adding a null check.

INC-142214 · Issue 601790

Null Checks added for Null Dereference

Resolved in Pega Version 8.4.4

Null checks have been added to CSSAsJson and to the activeValue variable, which is used for the checked attribute generation.

INC-151446 · Issue 614446

#resolvedissues note:HTML tags removed for Survey Question tooltips

Resolved in Pega Version 8.4.4

After upgrade from v7.1 to v8.4, question rules with rich text along with styles and answer mode as dropdown were not loading in the survey UI and the error " Exception Occurred in Rule-HTML-Section for question QuestionName" was generated. This was traced to the use of HTML tags in the "pytooltip" property. To resolve this, HTML tags will be removed using a regex and the property will be correctly handled from there.

INC-145540 · Issue 601591

Added handling for email folder close exception

Resolved in Pega Version 8.4.4

EmailListeners were marking messages as ERROR when it encountered a FolderClosedException when retrieving message detail from the inbox. This has been resolved by adding handling for the folder closed exception in getMessagebyMessageId method so that the message will be marked as initial and retried.

INC-152435 · Issue 612996

Hardcoded cluster password deprecated

Resolved in Pega Version 8.4.4

An unneeded hardcoded cluster group password has been removed in 3.8 version of Hazelcast as this use has been deprecated.

INC-127102 · Issue 602699

Synchronized BatchStatus email available for multi-node

Resolved in Pega Version 8.4.4

An enhancement has been added which will handle synchronization between BatchStatus used in different events on different nodes and send email notifications.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us