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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143861 · Issue 597556

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.6

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

INC-158813 · Issue 629485

Updated report handling for simulations using database output

Resolved in Pega Version 8.6

When running a simulation with a database table as the output destination, the pxObjClass property was not populating with a value in the results. This caused sub-reports to not be populated with data. Investigation showed that issue happened when the simulation output destination database table was inferred as an external table due to not having an exposed column for pzinskey. To resolve this, the pxObjClass and pxCreateDateTime properties, which were added to simulation output destination tables for compatibility with Report browser, will not be added to those tables when they are created. Instead, to address compatibility issues of simulation output destination classes with Report browse in the Customer Decision Hub, the pyDefaultSummaryReport has been brought up into the Data-Decision-StrategyExecution-ResultOutput class from the @baseclass.

INC-145445 · Issue 606466

Added handling for Get Directions using http in mobile

Resolved in Pega Version 8.6

When attempting to use the Get Directions action from from a newly launched window in the mobile application, an error indicating the popup blocker was enabled appeared even though popup blocker was disabled. This was caused by the map being requested with http while the current protocol was https, and has been resolved by adding logic that will handle the map from https conditionally based on the current protocol.

INC-132169 · Issue 584760

NativeSQL will use inline rule resolution for core components

Resolved in Pega Version 8.6

After upgrade, nodes were going down with a heartbeat error. This was traced to issues with NativeSQL taking a very long time to generate queries due to the overhead in calling multiple complex functions to resolve rules. To correct this, updates have been made to resolve the standard set of functions used by core components inline in NativeSQL function resolution.

INC-207996 · Issue 709663

Check added for parent case dependency if deferred-save is used

Resolved in Pega Version 8.6.4

After updating the status of a parent case to "Pending-ChildCaseDependency", the wait shape for the child case that should have been triggered by the status did not work and the child case remained on hold. This was a missed use case for the pxCheckFlowDependencies activity where defer-save operations on Index-AssignDeps class was not considered, and may happen when the Queue Processor is evaluating the dependencies while instances to Index-AssignDeps are not committed yet. To resolve this, code has been added to check the entry of the parent case dependency in deferred-save if its not present in Index-AssignmentDeps table.

INC-162122 · Issue 633067

Create modal is accessible when creating case from Create menu

Resolved in Pega Version 8.6

After creating a new case in the Cosmos User Portal, the “Create” screen Modal Dialog opened but focus did not move to any element within the modal dialog but instead stayed on the “Create” button on the left side menu of the User Portal. It required approximately 50 tabs to reach any actionable element within the modal dialog. Investigation showed that the create modal launched the section in an AJAX container that looked like a modal, but the focus was not being correctly set on the first element. This has been resolved by ensuring there is a focusable element when launching an AJAX container.

INC-139085 · Issue 589553

Documentation updated for using Custom Stored Procedure after upgrade

Resolved in Pega Version 8.6

Documentation has been updated to reflect that when upgrading an environment to Pega 8.3+, the following two prconfig/DSS settings should be removed. This is the preferred approach to use the new ID generation mechanism. Additionally, if a database sequence was previously used to generate IDs, pc_data_uniqueid should be added or updated to make sure each case type has a row defined, and that the pyLastReservedID matches the maximum of the relative database sequence value plus 1. env name="pega/sequenceid/useOldOOTBIDGenerator" value="true" or DSS: prconfig/pega/sequenceid/useoldootbidgenerator/default env name="database/databases/customUniqueIDproc" value="sppc_data_uniqueid_custom" or DSS: prconfig/database/databases/customuniqueidproc/default To keep using the old custom stored procedure, the following settings should be given either through prconfig or DSS setting (prefixed with "prconfig/"). The sppc_data_uniqueid_custom can be replaced with a custom procedure name with the same signature as the standard stored procedure. env name="pega/sequenceid/useOldOOTBIDGenerator" value="true" env name="database/databases/customUniqueIDproc" value="sppc_data_uniqueid_custom"

INC-150325 · Issue 616993

Child case has correct context when created from smart shape

Resolved in Pega Version 8.6

The Cosmos Summary Panel was not always updating as expected when a child case was created via a smart shape in the current case flow; the new case opened, but the summary panel still showed the details of the previous case. This occurred when using a create case smart shape in a flow where the case is assigned to the current user, and was due to the child case assignment being opened inside the parent context. This has been resolved by ensuring the child case is opened in the correct context.

INC-154189 · Issue 617245

Harness used to determine read-only for button/text input

Resolved in Pega Version 8.6

If a button/text input was configured to always be editable in a section by using the /v1/cases/{ID}/pages/{pageID} API (say i.e PageID as Review), the button/text input was always returned as readonly. This was due to the API being hardcoded to return readonly info, and has been resolved by updating pzGetPageDetails to not force read-only and let the harness configuration decide the behavior.

INC-138840 · Issue 599259

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.6

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

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