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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-211018 · Issue 707525

Number control correct when IME is Japanese

Resolved in Pega Version 8.8

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

INC-133951 · Issue 584148

Try catch added for templated refresh when

Resolved in Pega Version 8.3.5

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to DynamicLayoutGenerator.java.

INC-201633 · Issue 706557

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.8

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-205938 · Issue 721198

Improved handling for heavy use of PushDailyUserData

Resolved in Pega Version 8.8

The PushDailyUserData agent was causing utility node performance issues due to the amount of data it was fetching from pr_hourly table. To resolve this, an update has been made which will run the agent once per day and chunk large data.

INC-221019 · Issue 725148

Modified timestamp query used by ClusterAndDBCleaner

Resolved in Pega Version 8.8

The job pyClusterAndDBCleaner was failing with the error "ORA-01861: literal does not match format string". This was traced to the sub-activity pzClearOldQueueProcessorBrokenMessages which was not able to remove broken items with encryption in an upgraded environment due to an incorrect timestamp format passed to the Oracle database. This has been resolved by modifying the query to use a timestamp built using INativeSqlBuilder which will include only the information necessary for the deletion of the item.

INC-204256 · Issue 701949

Helper Text displays for radio buttons with 'when' condition

Resolved in Pega Version 8.8

The helper text overlay was not displaying on radio button fields that were conditionally visible using a 'When' rule, though it displayed as expected if a visible expression had "Run visibility condition on client" checked. This has been resolved by adding support for a helper text overlay on radio button with visibility condition (when rule).

INC-233058 · Issue 739763

Helper Text displays for radio buttons with 'when' condition

Resolved in Pega Version 8.8

The helper text overlay was not displaying on radio button fields that were conditionally visible using a 'When' rule, though it displayed as expected if a visible expression had "Run visibility condition on client" checked. This has been resolved by adding support for a helper text overlay on radio button with visibility condition (when rule).

INC-184964 · Issue 705932

TextMask_Encrypted rule added for use with Oracle

Resolved in Pega Version 8.8

When a property was being encrypted by propertyEncrypt access control policy and masked by propertyRead access control policy, it showed a "@@getMaskedValueOfText" error. This has been resolved with the addition of a new rule pxTextMask_Encrypted for Oracle product type which will remove extra spaces from the SOURCE string to handle ORACLE specific usecases.

INC-234134 · Issue 742477

Connection list API call will be skipped when not configured

Resolved in Pega Version 8.8

An exception was appearing as part of Robotic Desktop Automation (RDA) flow whenever message service host was not configured. This has been resolved by skipping the connection list API call when the message service host is not configured. A specific Pega log and console log messages have also been added.

INC-211911 · Issue 713053

Able to expand rows when other rows are expanded

Resolved in Pega Version 8.8

When multiExpand, threadProcessing, and readonly flags were true, attempting to expand multiple rows at the same time collapsed already opened rows and generated an error indicating "target is not defined". This was caused by 'handleEditItem' not calling the collapse functionality for an opened row correctly, and has been resolved by adding a check which allows the expansion of multiple rows for readOnly details.

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