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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-199469 · Issue 707515

PDF margins made available as parameters

Resolved in Pega Version 8.7.2

After update, margins were different in exported PDFs. This was due to upgraded jar files: PD4ML v3 used setPageInsets(new Insets(top, left, bottom, right)) , but the v4 jar uses setPageMargins(new PageMargins(left, top, right, bottom)) . Because the order of values (20, 10, 10, 10) were not changed this produced a different result. To resolve this, PD4ML margins are now available to be set as parameters: Param.pyMarginLeft, default value 20 Param.pyMarginTop, default value 10 Param.pyMarginRight, default value 10 Param.pyMarginBottom, default value 10 When standard activities like HTMLToPDF / pyViewAsPDF / pyAttachAsPDF are used, add a Property-Set step before calling the activity to add the necessary margin parameters. When CreatePDF smart shape is used, set the parameters via the connector of the CreatePDF.

INC-136768 · Issue 588452

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.3.5

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

INC-204349 · Issue 704562

Updated check for portal name with search

Resolved in Pega Version 8.7.2

After update, using search from a Cosmos portal landing page launched the results in a new tab, and the logoff menu did not show which portal was being used. This has been resolved by updating the 'when' rule to check if pxThread.pxPortal contains the portal name rather that testing for equality.

INC-213217 · Issue 714192

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.7.2

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-220642 · Issue 717033

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.7.2

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-207218 · Issue 706368

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.7.2

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-134634 · Issue 584948

FSM Mobile app correctly starts phone call after closing Google

Resolved in Pega Version 8.3.5

When two controls were configured in the FSM Mobile app, one for Get Directions and one to handle a phone call, clicking on the phone call control worked correctly when it was used first, but clicking on the Get Directions control and opening and closing Google Maps before clicking on the Phone call control caused the phone call control to not work. Investigation showed that after the Get Directions control was used, the # in the href attribute was automatically prepended with window.location. To resolve this, a check has been added that will compare the attribute with the completely formed {URL}# so that entire window.location will not be prepended.

INC-207693 · Issue 700542

Documentation updated for large attachments permissions error

Resolved in Pega Version 8.7.2

When using the Microsoft Graph API to send an email which contained an individual attachment 3MB or larger, the error "The token contains no permissions, or permissions can not be understood" was generated. Because the Microsoft Graph API has an attachment size limitation, the Microsoft Graph API send email flow will switch to using the Office 365 Exchange Online API when that size limit is hit. The documentation for this has been updated to explicitly reflect that Office 365 Exchange Online API permissions must be enabled in the Azure Active directory app settings.

INC-132771 · Issue 584963

Refresh section of MultiSelect properly handles refresh section

Resolved in Pega Version 8.3.5

On hitting tab or enter on a Multiselect control with "Post value" and "Refresh Section" enabled, focus moved to the header of the page when it refreshed. This has been resolved by updating the 'disable when' expression for "run on client" to better handle the input element used for enabling the controls.

INC-201625 · Issue 698654

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.7.2

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.

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