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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-139023 · Issue 591163

Tab will exit portal side menu

Resolved in Pega Version 8.5.2

It is expected that the Tab key will take users out of the portal menu and to the next focusable element, but on the side navigation menu both tab and arrow keys moved to the next menu item. This caused users to have to navigate the entire menu. The correct behavior was seen for the Navigation rule when called from an Action (for example on the button). This was traced to the system using tabindex as "0" for every element in the menu, and the tabs code has been updated to exit out of the menu bar when pressed.

INC-153138 · Issue 625569

Database primary keys generated as NONCLUSTERED for imports

Resolved in Pega Version 8.5.3

When a primary key was defined for a table and the table was exported and then imported, the primary key was generated as CLUSTERED. This resulted in an MS SQL Cluster Index violation because all Pega-shipped tables generated during installs/upgrades have a PK constraint index with NONCLUSTERED index type as it allows for a longer key. This was a missed use case, and has been resolved by updating the system such that when importing with MS SQL database, the primary key index is made NONCLUSTERED all the time so it will be consistent with the base platform.

INC-160102 · Issue 627687

Updated resource file paths for mobile images

Resolved in Pega Version 8.5.3

After upgrade, a resource missing error was shown on the mobile UI when accessing a section in an offline mobile app. This was traced to the CSS file having an incorrect path to the 'requiredstar' gif file and has been resolved by updating pzbase-form-level-elements to use webwb instead of an images path

INC-151669 · Issue 618041

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.5.3

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-137510 · Issue 591293

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.5.2

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich-text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-158689 · Issue 628862

Attachments successfully fetched with CMIS

Resolved in Pega Version 8.5.3

After upgrade from Pega v7.2 to Pega v8.5, trying to fetch an attachment from CMIS storage and attach it to an email generated an exception. This was traced to a repository name null check which always evaluated to true when used with CMIS, and has been resolved by removing the null check from abstractRepo.

INC-207210 · Issue 703702

Empty check added to OpenRuleAdvanced

Resolved in Pega Version 8.7.1

A blank screen was displayed when attempting to open a requirement set rule in Dev Studio. This was a missed use case while updating the OpenRuleAdvanced control to handle BAC compatibility, and has been resolved by adding an empty check in addition to the existing null check along with an 'if' condition to check for pyActivity input.

INC-136187 · Issue 596094

Mask hidden as expected in small window/tablet view with Dragon

Resolved in Pega Version 8.5.2

When using Dragon in a small window/tablet view, the mask was not getting removed as expected. Performing a mouse click on the tab was successful for hiding it. To resolve this, Data-portal!pzProfileMenu has been modified to run the script removeScreenLayoutMask after clicking Profile, Preferences, Operator, Access Group, and My Favorites > Edit .

INC-144597 · Issue 598305

Updated handling for MT query of pr_data_admin table

Resolved in Pega Version 8.5.2

When using a multi-tenant environment with Oracle, as the number of users in the environment increased, the number of queries of the pr_data_admin table "WHERE pyEnableAuthService" increased exponentially and causes system slowness. This was traced to missed handling for the @ character in the authentication service cache while requesting, and has been resolved by updating authservicecache.java.

INC-201991 · Issue 692860

Explicit connectivity close added to Queue Manager error handling

Resolved in Pega Version 8.7.1

Performing a connectivity test on the MQ Connector page with an invalid queue name aborts the test connectivity but the MQ connection was not closing. This can become an issue when using IBM MQaaS (MQ as a service) where only a limited number of connections are allowed. This has been resolved by adding an explicit Queue Manager close in the error handling block.

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