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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150325 · Issue 616994

Child case has correct context when created from smart shape

Resolved in Pega Version 8.5.3

The Cosmos Summary Panel was not always updating as expected when a child case was created via a smart shape in the current case flow; the new case opened, but the summary panel still showed the details of the previous case. This occurred when using a create case smart shape in a flow where the case is assigned to the current user, and was due to the child case assignment being opened inside the parent context. This has been resolved by ensuring the child case is opened in the correct context.

INC-138840 · Issue 599978

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.5.2

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

INC-148006 · Issue 605581

Enhancements added for very heavy use of strategy decision logic

Resolved in Pega Version 8.5.2

Recent updates were made to improve memory performance for scenarios where a single request primary page had tens of thousands of pages under an embedded pagelist property and the decision logic involved a strategy running on all the pages in that page list. To further improve performance, the array iterator has been modified and a DSS has been added that makes the threshold (50) in SSAExecutionContextIteratorFactory tunable.

INC-154189 · Issue 617246

Harness used to determine read-only for button/text input

Resolved in Pega Version 8.5.3

If a button/text input was configured to always be editable in a section by using the /v1/cases/{ID}/pages/{pageID} API (say i.e PageID as Review), the button/text input was always returned as readonly. This was due to the API being hardcoded to return readonly info, and has been resolved by updating pzGetPageDetails to not force read-only and let the harness configuration decide the behavior.

INC-142223 · Issue 598647

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.5.2

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-148154 · Issue 602919

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.5.2

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-151253 · Issue 607624

Hash comparisons adjusted for upgraded sites

Resolved in Pega Version 8.5.2

Existing Pega Diagnostic Cloud SSO URLs were not working after upgrade. This was traced to the previous tenant hash (or AG hash) having padding characters like ‘(’ which are no longer used in higher versions. This caused the tenant hash comparison during the SAML login flow to fail. To resolve this, the system will not compare an incoming tenant hash (in relay state) with a current platform tenant hash, but instead will rely on the “/!” pattern to identify the tenant hash in the relay state.

INC-198765 · Issue 696686

Public URL will be appended with "/" if it is not present

Resolved in Pega Version 8.7.1

When using the Worklink Correspondence Fragment rule with authentication service type "prweb/PRAuth/sso", the returned URL did not contain the needed "/" at the end of public link. The "/" was present when using the legacy authentication service "prweb/sso". This has been resolved by updating the system to include a "/" at the end of a public URL if one is not present.

INC-173098 · Issue 694090

Signature map updated for fetching keys

Resolved in Pega Version 8.7.1

MFA login worked with SAML 2.0 when the certificate was disabled but failed when the certificate was enabled in Auth Service. The error " "Signature algorithm is null" appeared. This has been resolved by updating the signature map to ignore case sensitivity while fetching keys.

INC-130703 · Issue 597255

Operator provisioning on authentication service corrected

Resolved in Pega Version 8.5.2

When operator provisioning was triggered on user login via authentication service, the error "ModelOperatorName is not valid. Reason: declare page parameters not supported by PropertyReference" was generated. This was traced to optimization work that had been done on the expression evaluation for operator identification, and has been resolved by adding the required GRS Syntax support in the Operator Provisioning section in SAML and OIDC.

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