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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-154290 · Issue 613473

Signature capture exception resolved

Resolved in Pega Version 8.5.3

The signature capture control was throwing a JSON parse exception when the value was set and section was refreshed. This was caused by the signature for PIMC passing incorrect data which Preview could not parse, and has been resolved by ensuring the correct data for PIMC local store.

INC-206782 · Issue 701143

BAC updated for delegated circumstanced decision table rule

Resolved in Pega Version 8.7.1

An unregistered request error was encountered while launching the DelegatedRulesPage harness when pyBlockUnregisteredRequests >=1. This was traced to a delegated circumstanced decision table rule which caused a request error for the @baseclass.pzLookupCircumList activity, and has been resolved by updating the BAC handling for this activity.

INC-141322 · Issue 594510

Resolved drill up doubling the filter box

Resolved in Pega Version 8.5.2

When opening a report with a visual graph, clicking on one of the filtered options, leaving this box open (not submitting it) and then clicking on a bar in the visual graph of the report showed the contents of the graph, but then clicking on the report link to go back to the report overview caused a doubled filter box to be displayed. The report would then have to be reopened before being able to continue. The problem was that the value of .pyUI.pyConfigSecToShow was still set to "filter" after the drill down. When the drill back up happened, the report was trying to show the filter configuration section from before but the context was no longer available and it failed. This has been resolved by adding a call to pzCancelFilterLogicChanges in pzDrillUpReport to set the filters to the previous values and reset the value of pyConfigSecToShow.

INC-199320 · Issue 696941

Corrected duplicate record error message

Resolved in Pega Version 8.7.1

When inserting a duplicate record in a grid, the error was shown at the harness level instead of the record level. This was traced to the error messages being removed from the step page, and has been resolved by updating the system so messages will not be cleared if the same value is being set.

INC-135313 · Issue 596098

Correct circumstanced version of portal loads

Resolved in Pega Version 8.5.2

Desktop users were seeing the mobile circumstanced version on the application portal immediately upon login. This was a missed use case for a user logging into a mobile portal first and then into a desktop, caused by data between the two sessions being shared in an invalid way. This has been resolved by updating the save work in progress feature to prevent UI data from being shared between mobile and desktop.

INC-155401 · Issue 630448

Circumstance Definition rules save correctly

Resolved in Pega Version 8.5.3

After upgrade, attempting to save any circumstance definition that used multiple "or" conditions consistently failed during conflict detection. This was an inadvertent side effect of work done to resolve an out of memory error and has been resolved by modifying the Rule-Declare-!testConsistency java step:"int numRows = numOrs;" to"int numRows = numSubRows;".

INC-140272 · Issue 595250

Report definition performance improvement

Resolved in Pega Version 8.5.2

Performance issues were seen with the pzOperatorsByWorkGroup report definition. This was traced to the report definition is adding an UPPER function for edit filter properties which caused it to take more time to run when combined with an ignore case check in the filters of the Report Definition. This has been corrected.

INC-204672 · Issue 699355

Handling updated for database function GREATEST

Resolved in Pega Version 8.7.1

When deploying Pega on Red Hat OpenShift, attempting to index data via the SRS resulted in the landing page loading and RULES indexing appears to start, but when it finally completed it showed no records. While the index operation was running log entries showed the SRS service was unavailable and that the isolation context did not exist. Investigation showed there was an exception being generated indicating "com.microsoft.sqlserver.jdbc.SQLServerException: 'greatest' is not a recognized built-in function name". Because the function GREATEST is not supported in Microsoft SQL Server 2019, an update has been made to change GREATEST into an expression like "IIF(COALESCE(column_name, 0)>value, COALESCE(column_name, 0), value)" for compatibility.

INC-209688 · Issue 702729

Handling updated for database function GREATEST

Resolved in Pega Version 8.7.1

When deploying Pega on Red Hat OpenShift, attempting to index data via the SRS resulted in the landing page loading and RULES indexing appears to start, but when it finally completed it showed no records. While the index operation was running log entries showed the SRS service was unavailable and that the isolation context did not exist. Investigation showed there was an exception being generated indicating "com.microsoft.sqlserver.jdbc.SQLServerException: 'greatest' is not a recognized built-in function name". Because the function GREATEST is not supported in Microsoft SQL Server 2019, an update has been made to change GREATEST into an expression like "IIF(COALESCE(column_name, 0)>value, COALESCE(column_name, 0), value)" for compatibility.

INC-182423 · Issue 691799

Pull to refresh disabled during case submission

Resolved in Pega Version 8.7.1

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

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