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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-152108 · Issue 622372

Logic updated for exporting customized multi-column report definition

Resolved in Pega Version 8.5.3

While attempting to perform an export to Excel for the results of a report definition which had two custom functions for two columns, the error "PRRuntimeException: Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyTextValue(2) is not valid. " was logged. The export worked if either one of the columns was removed or if "Display values across columns" in the column settings was unchecked. This has been resolved by updating the logic in PivotTableDataGridGenerator for rowheaders to handle using DisplayValuesacrossColumns with FunctionAliases when not checked on in sequence.

INC-150633 · Issue 614514

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.5.3

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-151043 · Issue 614872

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.5.3

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-154062 · Issue 614022

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.5.3

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-160360 · Issue 625685

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.5.3

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-138354 · Issue 594353

Third party cookies reminder added for Mashup in incognito browsers

Resolved in Pega Version 8.5.2

When working in incognito/private browser windows, attempting to use Mashup displayed a message indicating login credentials were not recognized ("Unknown password and/or username"). This was due to recent changes originating with the browsers regarding blocking third-party cookies which are necessary for Mashup to run. For informational purposes, a new API has been added which will check for the PegaRules cookie; if the cookie is not present, the message "Third party cookies must be enabled for Mashup to function." will be displayed. This message may be customized by configuring the setting "pega.web.config.xCookiesDisabled" with the required message.

INC-153223 · Issue 613705

DSS added to set Cassandra query page size limit

Resolved in Pega Version 8.5.3

When a site with a large number of nodes captured responses to the commit log, it was possible for nodes run out of heap space and cause system instability. This was due to the Cassandra query not having a specified page size, so the cluster-wide default setting of 5000 created an issue for large sites which could have over 150 nodes capturing responses. This has been resolved by specifying the page size on the Cassandra query that used to read responses from the commit log. This value will be set dynamically with a DSS to not read more than n responses from all shards combined in a single batch.

INC-136563 · Issue 607418

Tenant Switching updated

Resolved in Pega Version 8.5.2

When working on new “tenant switching” implementations in a multi-tenant environment, the API itself seemed to be working as expected (case details from another tenant were shown correctly in review mode), but clicking on the assignment unexpectedly opened the case in a new window that contained the same review view of the case rather than the perform view. Clicking the assignment link again caused yet another review window to open with the same issue, over and over. This has been resolved by adding a UI-side update to send the requests on proper sub-domain URL instead of using the parent domain, and by ensuring the document threads are properly deleted for multitenant usecases.

INC-143845 · Issue 603218

Signature support added for external repositories

Resolved in Pega Version 8.5.2

On Accepting the signature for a repository, saving the case cleared the signature from the control, even though the signature was saved into the data repository. This was a missed use case, and support for signature has been added to external repository use.

INC-154042 · Issue 621260

Pega Catalog custom upload control modified

Resolved in Pega Version 8.5.3

Attempting to upload a catalog.zip file caused the system to hang and thread dumps were seen in the logs. Investigation traced the issue to the custom control used to upload the catalog, which was posting the entire content in form data rather than sending a multi-part request. The control contained both legacy code which used form.submit() and encoding along with new code that used SafeURL and sent an async request. With this, encoding could not be set to multi-part in case of an AJAX request. To resolve this, the catalog upload control has been modified to use the appropriate legacy code that performs form.submit() and sets the encoding properly.

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