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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155319 · Issue 616476

Action Set Dialog features displayed correctly in App Studio Design with Firefox

Resolved in Pega Version 8.5.3

When using the App Studio Design mode to edit controls and elements within section at runtime (Open Case Type in App Studio -> Save and run) and selecting a control in Design mode that has any action set configured on it, upon opening the action set clicking the �Add an action� link element the dialog box which appeared cut off. This was traced to an issue where Overlay was not flipped in Firefox v83.0 when the client.right value exceeded the main container width, and has been resolved by adding a condition for Firefox to use the correct client.right value as per the main container.

INC-138877 · Issue 589533

Filter range decimals persist for German locale

Resolved in Pega Version 8.5.2

When using German localization, filtering values in Dashboard caused the entered decimal value range (13.00 - 50.55) to lose the separator and become a whole number (1300 - 5055). This has been corrected.

INC-142557 · Issue 600528

Accessibility added to Recents

Resolved in Pega Version 8.5.2

Under all recent items, the work object was not opened when using the keyboard and the focus was on the work object. Clicking with the mouse worked. Investigation showed that on pressing the enter key, actions were not triggered because the action string was not on the same SPAN tag (but in child node). This has been resolved with an update to add tabindex on the same span where action-string is added. In addition, accessibility was not enabled on the out-of-the-box Recents table because the work object elements in the table used a formatted text control; this has been updated to use a link control which will enable the accessibility feature while using keyboard navigation.

INC-140101 · Issue 597637

System will attempt to decrypt data ending in "+"

Resolved in Pega Version 8.5.2

Encrypting and decrypting one specific email address was not working properly when showing on the UI. It was possible to force a decryption using decryptproperty, but Pega generated an error. This was due to the actual encrypted value ending with '+', which conflicted with a system check that skips decryption if the encrypted property value ends with + . To resolve this, the system will attempt to decrypt the property even when encryptedText ends with + .

INC-144311 · Issue 601108

Updates for nested "Append And Map To"

Resolved in Pega Version 8.5.2

Nested actions "Append And Map To" in Data Transforms were producing incorrect results when offline. This was traced to all operations being performed on the Page List which was on first level of nesting, which was caused by changing the Data Transform into JavaScript form for offline use. The JavaScript form of DataTransform uses variable the "targetListObj" to represent the Page List, and this same name was reused regardless of the "Append And Map To" nesting. An additional problem was seen with the "Update Page" Data Transform action when used with conjunction with a nested "Append And Map To" action: the action assumes that top level Pages exists, but "Update Page" did not create them. This caused the "Append And Map To" action to fail. To resolve this, the "Append And Map To" action will use suffixed variable names to reference nested PageLists, and "Update Page" will create the Page if it doesn't exist.

INC-132569 · Issue 595174

Resolved case detail overwrite

Resolved in Pega Version 8.5.2

In the interaction portal, when the same property (dropdown) was used to populate the details of sections in two cases, the first section (email case) details were replaced by the second section (outbound call case) details. Investigation showed that the refresh API was getting the reloadElement in the entire DOM based on the event target name property. To resolve this, updates have been made to use context DOM APIs to get the correct section.

INC-153805 · Issue 627969

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.5.3

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-157699 · Issue 624596

Customer 360 Tabs load in Firefox browser

Resolved in Pega Version 8.5.3

After upgrade from v8.1 to v8.4, the layout group's tab content was not loading as expected in the customer 360 view when using the Firefox browser. Investigation showed this was due to the �role� attribute being removed from the header div by the on-hover showSmart tip action configured on the dynamic layout tabs. This has been resolved by updating the system to use data-role along with the role tab.

INC-139086 · Issue 597146

"Show next error" correctly displayed on user portal

Resolved in Pega Version 8.5.3

In the Case Worker user portal, the Show Next Error link was not shown when the layout group had a validate rule in the flow action. The same configuration worked as expected in Case Manager. This was a missed use case, and has been resolved.

INC-144778 · Issue 619615

Performance improvements for Ajax tab switching

Resolved in Pega Version 8.5.3

When using a 360-view of members in a portal implemented with an Ajax container that showed information in multiple tabs, tab switching was taking a lot of time even though the data was already in the memory. Updates have been made to improve performance.

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