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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-128279 · Issue 591378

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.5.2

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding dom manipulations for all layout groups.

INC-139023 · Issue 591163

Tab will exit portal side menu

Resolved in Pega Version 8.5.2

It is expected that the Tab key will take users out of the portal menu and to the next focusable element, but on the side navigation menu both tab and arrow keys moved to the next menu item. This caused users to have to navigate the entire menu. The correct behavior was seen for the Navigation rule when called from an Action (for example on the button). This was traced to the system using tabindex as "0" for every element in the menu, and the tabs code has been updated to exit out of the menu bar when pressed.

INC-137510 · Issue 591293

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.5.2

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich-text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-136187 · Issue 596094

Mask hidden as expected in small window/tablet view with Dragon

Resolved in Pega Version 8.5.2

When using Dragon in a small window/tablet view, the mask was not getting removed as expected. Performing a mouse click on the tab was successful for hiding it. To resolve this, Data-portal!pzProfileMenu has been modified to run the script removeScreenLayoutMask after clicking Profile, Preferences, Operator, Access Group, and My Favorites > Edit .

INC-144597 · Issue 598305

Updated handling for MT query of pr_data_admin table

Resolved in Pega Version 8.5.2

When using a multi-tenant environment with Oracle, as the number of users in the environment increased, the number of queries of the pr_data_admin table "WHERE pyEnableAuthService" increased exponentially and causes system slowness. This was traced to missed handling for the @ character in the authentication service cache while requesting, and has been resolved by updating authservicecache.java.

INC-148303 · Issue 606795

doRDLAction activity registered for BAC validity

Resolved in Pega Version 8.5.2

Users were unable to see more than the 10 most recent pulse posts because of a security alert (SECU0019) being thrown when the 'Show More' link was clicked. Investigation showed the error was coming from the PegaGadget-Feed.pyRDLPaginator section: "pzdoRDLAction" is part of non-template rendering, and pagination will use "pzdoRDLAction" activity whenever paginator is used in a non-template section. Because of this, it must be registered for BAC security to accept it and pass through, and this has now been done to resolve this issue.

INC-211974 · Issue 706616

UpgradeInteractionCase modified to update work page on save

Resolved in Pega Version 8.6.5

After update, service cases were failing to unpend when using a custom data transform that accessed the D_CorrespondenceCase data page. Investigation showed the D_CorrespondenceCase data page was internally using the D_pxGetInteractionCaseDetails data page; this call upgraded and saved and committed the case but this commit released the lock which the custom data transform had acquired. Because this happened before accessing the CorrespondenceCase datapage, it led to an error while committing the service case details. To resolve this, the postprocessing activity "pyUpgradeInteractionCase" of D_pxGetInteractionCaseDetails has been modified to write the update on the work page as soon as a save is performed.

INC-141595 · Issue 602713

CSRF and Browser fingerprint tokens added for testing custom scripts

Resolved in Pega Version 8.5.2

After upgrade, the test window appeared blank when attempting to test Decision Table rules. This was traced to there not being CSRF token and Browser fingerprint handling in the custom script used to show a prompt screen to the user. Because the CSRF token validation was missing, the request failed. To resolve this, CSRF and Browser fingerprint tokens have been added as hidden fields.

INC-217680 · Issue 717606

Tab name displayed correctly in embedded mashup portal

Resolved in Pega Version 8.6.5

"Work Item" was given as as the tab header instead of the Case ID# when a case link was clicked/opened in an application embedded in an external site (IAC). This was traced to the pega.desktop.support.doGadgetAction function not calling the regular handleGadgetLoad function in this scenario, and has been resolved by explicitly directing work items opened in a multi-doc mashup portal to use handleGadgetLoad.

INC-139810 · Issue 592834

New Rule-Utility-Function added to allow customizing filename formatting in repository

Resolved in Pega Version 8.5.2

When using S3 as file storage, uploading a file with a name such as "sample.tar.gz" resulted in the file name in the repository being formatted as "sample.tar_.gz" instead of the expected "sample_.tar.gz". This was caused by the handling in pzSaveToRepository, which was meant to include the CaseID for the customer use case of same-name attachments on every instance of a case. In order to handle attachments with multiple file extensions such as "<FILE_NAME>.tar.gz", the logic for the fileName formatting has been moved from pzSaveToRepository to the new Rule-Utility-Function pyFormatAttachmentName so that is is possible to override and customize the behavior.

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