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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143531 · Issue 598645

Dirty Flag reset updated

Resolved in Pega Version 8.4.4

After opening a case in Cosmos, making updates, and then navigating away without saving, the dirty flag message appeared as expected and offered the option to save, discard, or cancel. After clicking on save and opening the next case, performing the same steps did not cause the dirty flag to display when navigating away. This has been resolved by updating the reset of the isDirtyDialogOpen inside the hide API of a modal close.

INC-175672 · Issue 652944

ServicePackage threads properly released

Resolved in Pega Version 8.7

After completing a system stress test, the requestor pool threads for the ServicePackage were not released. Investigation showed that the threads were waiting for Data Pages to be loaded in the background even though there was no background job corresponding to those data pages in the Async Services pool. This has been resolved by making an update to avoid removing the object handlers when the load-datapage finds that an entry exists with a NOT_STARTED state.

INC-187708 · Issue 680012

Handling added to StreamChangeTracker for non-String mode

Resolved in Pega Version 8.7

Incorrect StreamChangeTracker mode properties were being tracked for value changes. Investigation showed this was due to the StreamChangeTracker.trackValueChanges API tracking value changes on properties of mode page and page list, which resulted in logging a WrongModeException in the logs. This has been resolved by updating the behavior of the StreamChangeTracker.trackValueChanges API to return false when value change tracking is invoked for a property other than mode String.

INC-146237 · Issue 608743

Corrected popover scroll for AnyPicker

Resolved in Pega Version 8.4.4

Using the AnyPicker control caused display problems. In the initial display of the selection list, the line of choices and the search field overlapped and they were displayed from the second line of choices which forced the user to scroll up to see the first line. After displaying the selection list, clicking outside the selection list without selecting anything to close the list and then displaying the selection again caused the options to be displayed from the 4th line, requiring a scroll up to see lines 1 to 3. This has been resolved to ensure the Scroll on Popover goes to the first element.

INC-148853 · Issue 609318

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.4.4

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" <Temp:01-01-01> for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

INC-183947 · Issue 673733

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.7

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184155 · Issue 673072

Entity Detection prefers first detected entity

Resolved in Pega Version 8.7

Entity detection shown in the "Training data" tab of the email channel did not match with the results of running the corresponding text analyzer rule. This occurred when a single piece of text was detected as multiple entity values, which led to the last entity detected being picked for case mapping because of the unclear scenario of duplicate entities. To resolve this, pxmapresponseentities has been updated to prefer the first detected entity.

INC-184834 · Issue 669458

Channel copy text analyzer detection updated

Resolved in Pega Version 8.7

The error message "No unlocked Ruleset versions are available. Please add or unlock a ruleset to create a new channel." was displayed when trying to save a new interface. This was traced to the system copying the channel to incorrect classes/names due to detecting an incorrect type of text analyzer and copying the wrong rules. To resolve this, the method of detecting the text analyzer type on channel copy has been updated.

INC-176173 · Issue 654726

Re-indexing correctly triggers old index deletion

Resolved in Pega Version 8.7

There was no request to delete the old index when a new reindexing process was started, resulting in the new data being put into the already existing index. This was traced to a logic flaw which evaluated a condition as false under certain conditions. This 'If' condition has been fixed and simplified so the process responsible for recreating the ElasticSearch index is accessible for the scenario of reindexing an entire index without specifying include or exclude classes.

INC-178663 · Issue 659805

Updated handling for batch indexing cancellation

Resolved in Pega Version 8.7

Entries were seen in the pyBatchindex QP even when indexing was not in progress. Investigation showed that if an exception occurred during the cancel process, the pyStatusWork property in Log-Cluster-FTSIndex instance was not correctly updated and the value remained as CancelInProgress. As a result, SLP silently remained in the state of waiting for the completion of cancel operation. This has been resolved by updating the handling of the cancellation process to ensure the queue is correctly cleared and email notifications are sent as expected.

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