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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167037 · Issue 650991

SmartpromptType classes shown in Rule-Admin-Skill

Resolved in Pega Version 8.7

Some class instances were not showing in SmartpromptType list. This was traced to the activity LookUpList, which is called from Rule- class in Rule-Admin-Skill, using pyClassName as one of the filter criteria in Java Step1. Therefore Rule-Admin-Skills did not show in SmartpromptType list. This has been resolved by overriding LookUpList for Rule-Admin-Skill class so it will not consider pyClassName as a filter criteria.

INC-189136 · Issue 679516

Dataflow with report definition source repaired

Resolved in Pega Version 8.7

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-197610 · Issue 688003

Dataflow with report definition source repaired

Resolved in Pega Version 8.7

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-217290 · Issue 721375

Added support for creating predictive models in Production

Resolved in Pega Version 8.7.3

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

INC-176785 · Issue 656077

Validation on DateTime property working for mobile

Resolved in Pega Version 8.7

A mandatory DateTime field with "Allow text entry" set to 'No' was not restricting validation when no value was provided. This was an unintended consequence of recent work done to validate input type date along with input type hidden, and has been reverted.

INC-165256 · Issue 657037

Improvements for Offer Eligibility rules loading time

Resolved in Pega Version 8.7

After opening the Proposition filter/Action rule and clicking on Add Criteria, the pxAnyPicker drop down load was taking an excessive amount of time. Performance improvements have been made by adding a precondition at step 2 to avoid data page refresh for specific scenarios when it is not required.

INC-193507 · Issue 681748

DSS added to control DADT purge

Resolved in Pega Version 8.7

Thread dumps and service restarts were seen when Decision Engine data nodes were working with a very large number of tables. This has been resolved by adding a DSS as part of the CDH layer which will skip CDH DADT that contains pattern DATA_BATCHOUT, for instance "DATA-ADMIN-DB-TABLE DATA-BATCHOUTPR469001" to prevent the deletion causing full cache invalidation of the table information map. With this DSS set to true, when the purge agent runs and deletes the DADT, class cache should no longer be invalidated. With the DSS missing or set to a value other than true, the class cache invalidation will still occur.

INC-175207 · Issue 655554

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.7

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.

INC-208976 · Issue 719165

Enhanced SSA metrics made available

Resolved in Pega Version 8.7.3

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-170130 · Issue 643776

Null check added for debug logging pointer error

Resolved in Pega Version 8.7

When DEBUG logging was enabled on the class 'com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory', system restart resulted in the node failing to startup with a null pointer error in a debug block of this class. A null check has been added to resolve this.

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