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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-152283 · Issue 626400

Added handling for switching table context in a section

Resolved in Pega Version 8.5.3

After configuring multiple tables in a section with row-editing on master-detail, opening the detail section of one of the tables and clicking inside it and then trying to open the details of another table generated the error "Can not render section'. The section would render correctly if the browser was refreshed. Investigation showed this was due to the new section opening in the wrong context, and the system has been updated to support this use case.

INC-153895 · Issue 628175

Correspondence rule finds updated content

Resolved in Pega Version 8.5.3

Activity Method Property-Set-Stream retrieved the older content of Correspondence when triggered via Queue processor. Restarting the queue processor resolved the issue until the next correspondence update, and then the cycle repeated. This has been resolved by adding an explicit thread cleanup to remove cached rules.

INC-183960 · Issue 674381

Cases Created through email bots remains searchable

Resolved in Pega Version 8.7

When a case was created through Email Bot, the delete attachment link in pzCreateTriageWork activity was triggering a delete event in incremental indexing that removed the main work object. This has been resolved by adding a condition check in the SearchIncrementalIndexNotifier class for the link page, and the work object will be updated instead of deleted.

INC-174921 · Issue 652322

Client Side required validation applied to dropdown Date field

Resolved in Pega Version 8.7

The mandatory validation on submit of the screenflow screen was not being triggered even though 'Required' was configured on the Date field. This was traced to the validation being applied to a hidden field when the date time control is configured in dropdown mode, and has been resolved by adding a condition for validating this configuration.

INC-155855 · Issue 620576

Safe check added to modal window pop-up cancel

Resolved in Pega Version 8.5.3

On click of a link to add items to the rows by selecting the page list from pop-up window, clicking on the cancel button generated a node name undefined error after which clicking the link would not open the pop-up window at all. This was traced to the pre-processing activity in the flow action used to copy page list from one page to other, and has been resolved with the addition of a safe check.

INC-170041 · Issue 655251

Check and error message added for filename containing "%00"

Resolved in Pega Version 8.7

At the time of file attachment or upload, if the file name contained % followed by two 0s (%00), the file upload mechanism distorted the UI and the Pega logo screen popped up. The file was saved properly in the ServiceExport directory, but while fetching the attachment info, the file was split in two because the engine considered %00 as a delimiter. This has been resolved by adding a file name check and a pyInvalidFileName field value to be used for an error message.

INC-184352 · Issue 671897

Predictive model snapshot generation updated for Java 11

Resolved in Pega Version 8.7

While the Simulation data export case type was executed as expected, the predictive stages showed zero records processed. This was traced to instances running on Java 11 which caused an issue with the snapshot process. This did not affect learning, but visualization and reporting were not working in Prediction studio. To resolve this, an update has been made to the snapshotID for Java 11 compatibility which will generate a random UUID instead of using a seed.

INC-176542 · Issue 668478

Removed unused function to improve Class rule save performance

Resolved in Pega Version 8.7

Clicking save on the Policy Class rule was not working correctly or was taking an excessive amount of time to respond. Adding property mapping in the External Mapping tab of the Class rule exhibited the same behavior. Investigation showed there was an infinite loop being invoked in the class ruleform, which was traced to the disableKeyEntries() function. As this function is no longer used, this has been resolved by updating the RF_RuleObjClassScript.js to remove disableKeyEntries and any function calls to it.

INC-154564 · Issue 617348

JAWS reads the table header and filter options separately

Resolved in Pega Version 8.5.3

When table headers for a non-optimized table with filter options received focus in Google Chrome, JAWS read the header, sort and filter options all run together. This was due to a difference in the way JAWS reads headers in Chrome from the way it reads them in IE, and has been resolved.

INC-180594 · Issue 670957

Filtering added for DisableDormantOperators

Resolved in Pega Version 8.7

When running the Disable Dormant Operators agent, many operators were seen which were dormant but not disabled. Investigation showed the activity was fetching all of the operators without filtering the deactivation state. This has been resolved by adding a filter condition in pzDisableDormantOperators to fetch only deactivate state users.

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