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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-174652 · Issue 654140

Case Archive updated to better prune email and attachment metadata

Resolved in Pega Version 8.7

After configuring pyPegaArchiver, pyPegaIndexer and pyPegaPurger to remove old cases, there were no records present in the pr_metadata table but the records related to Data-Corr-Email, Data-WorkAttach-File and Link-Attachment remained. As there is no harm in removing these entries because the system has already copied the reference to these attachments, the entry in pr_metadata can be removed without any issue. With this update, external and shared entries now get removed from pr_metadata table when a purge is performed, however they do not get removed from the target table.

INC-150762 · Issue 609548

Support added for Android mobile app with _ in AppId

Resolved in Pega Version 8.5.3

Login on Android devices was not working for a non-offline mobile app built with with Pega and PIMC 8.5.204. This was traced to the use of an underscore in the AppID. PIMC launches authentication in a custom tab which is fully isolated from the mobile application; after providing valid credentials, the mobile client gets notified by meta-tag "refresh", which contains a redirect uri with authentication code & state. According to RFC 3986 the scheme should not contain underscore "_" character, so the Google Chrome custom tab was not respecting redirect uris with an underscore. To resolve this, underscore will be allowed in Certificates > Add certificate set, but the system will replace all underscores with hyphens during handling.

INC-173436 · Issue 648821

Performance improvement for Application Save: Node Level Data Pages

Resolved in Pega Version 8.7

As part of new functionality introduced in 8.3, data types defined in the application record will be turned into data objects on Application save. As part of this process node level pages are invalidated and reloaded and there is an explicit commit that marks the Application record as dirty and sends any calls for the application record to the database for fresh records. In a multi-node environment, the number of queries to get the application record being saved became exponentially higher and performance impacts were seen. This has been resolved by updating the system to skip eager loading of the data page definition when an access rule or application definition is saved.

INC-192979 · Issue 678361

Performance improvement for Application Save: Node Level Data Pages

Resolved in Pega Version 8.7

As part of new functionality introduced in 8.3, data types defined in the application record will be turned into data objects on Application save. As part of this process node level pages are invalidated and reloaded and there is an explicit commit that marks the Application record as dirty and sends any calls for the application record to the database for fresh records. In a multi-node environment, the number of queries to get the application record being saved became exponentially higher and performance impacts were seen. This has been resolved by updating the system to skip eager loading of the data page definition when an access rule or application definition is saved.

INC-214451 · Issue 721971

Rest connector passes RequestAttachmentPage to child requestor

Resolved in Pega Version 8.7.3

While invoking the Rest Connect from a data page, the error "InboundMappingException: Exception occurred while mapping incoming response" was generated. Requests with "Content-type:multipart/form-data" require "pyRequestAttachmentPage" or "pyResponseAttachmentPage" to be populated with correct values. When Rest-Connector was executed in parallel, those pages were not copied to the child requestor and the rest call executed from the child requestor did not have correct header and body. To resolve this, MethodConnect.java has been updated to correctly pass pyRequestAttachmentPage to the child requestor.

INC-185266 · Issue 676581

Index table correctly populates after migration

Resolved in Pega Version 8.7

After creating a product file with work instances, only some records were populating in the index-workpartyuri class through index rule. Investigation showed that if the IDs specified for the Work Range started with the same digits as were seen after the case prefix (e.g. W-1, W-1000, or W-22, W-2201) then only the indexes for cases that start with W-1 or W-22 were included in the export. This was traced to a step in AddPartyIndexWhenCondition where the EstimatedWorkPrefix local variable was calculated: the java step extracted anything that was the same from the start of the To and From range without taking into account the possibility that some digit characters after the "-" could be the same. To improve the accuracy of the prefix estimation, "-\d" will be used to make an educated guess.

INC-239902 · Issue 628577

Handling added for multi-file upload of duplicated files

Resolved in Pega Version 8.7

Attaching the same file multiple times during a single upload caused some of the duplicated files to not be included. The issue was not seen when attaching the same file multiple times but in different attempts. The exception "Can't continue with file attachment. FileData.xlsx is missing and might have been quarantined by anti-malware software" was logged. This was caused by the files being uploaded without updating filenames to have a unique ID, so multiple files with the same name were overwriting the previous file. This has been resolved by setting the appendUniqueIdToFileName parameter to true in the upload request so each copy of the filename is treated as an individual file.

INC-150072 · Issue 621294

Section Include error handling updated

Resolved in Pega Version 8.5.3

When trying to add or include a section in the design template mode of a section rule or during run time of the application, the error "java.lang.StringIndexOutOfBoundsException: String index out of range: -1" was generated. Investigation showed this was originating from the SectionIncludeForm_Post activity of the class Rule-File-Form, and was traced to a system error related to the 'if' condition which verifies the circular reference of the section being newly added. Because this was a system error and not one generated by Pega, there was no handling for it. To resolve this, the sectionincludepost activity in rule-form class has been updated to determine the source and properly handle the error messages.

INC-170721 · Issue 658960

Stricter criteria set for reusing an SSAExecutionContext

Resolved in Pega Version 8.7

After a Strategy was configured with an existing Proposition Filter and the Explain Results box was unchecked, executing the strategy resulted in the error "Stack is empty, cannot pop any more frames". Investigation showed that the SSAExecutionContext object was reused across the two criteria evaluation in Proposition Filter rule: this works well as long as the input is the same across the two evaluations. However, the SSAExecutionContext object also stashed a reference to a PublicAPI object which became stale in the second evaluation and caused the empty stack issue for the given scenario. This has been resolved by providing stricter criteria in deciding when an SSAExecutionContext can be reused or not in the case of Proposition Filter rule.

INC-187103 · Issue 671737

Guided Tour working from Actions menu

Resolved in Pega Version 8.7

After updating from Pega 8.4 to Pega 8.5, "Manage a Guided Tour" was no longer working under a local action when called from the Actions menu on a work object. An unspecified error message appeared in the tracer. Investigation showed there was a null pointer error caused by the menu being invoked on an invalid page, and this was traced to updated authentication requirements: registration at the portal is not reliable as it is thread-scoped and run only once. The thread name is not guaranteed to stay the same so subsequent invocations of the tour activities failed. This has been resolved by modifying the call registration function to handle the security issues related to the generation of the menu path.

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