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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-205453 · Issue 706570

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.7.2

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-204998 · Issue 705629

Data page definition reload made more robust

Resolved in Pega Version 8.7.2

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-211599 · Issue 708543

Data page definition reload made more robust

Resolved in Pega Version 8.7.2

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-213833 · Issue 710186

HarnessActions.handleMenuAction able to invoke Show-Harnes

Resolved in Pega Version 8.7.2

A 403 Forbidden issue occurred when Show-Harness was called from pega.ui.HarnessActions.handleMenuAction. This has been resolved by adding code to register 'Show-Harness' when it is called in this way.

INC-190855 · Issue 681092

Duplicate items resolved for questionnaires

Resolved in Pega Version 8.7.2

When there was only one question page for a questionnaire, the question page title was being displayed twice and the breadcrumb showed duplicate steps. When there was only one step in the screen flow, the survey navigation was hidden. This has been resolved.

INC-156912 · Issue 627486

Updated accessibility for Rich Text Editor navigation in a modal dialog

Resolved in Pega Version 8.3.6

When navigating through a Rich Text Editor while in a modal dialog, it was expected that once focus was brought to the RTE Toolbar (Alt+F10), pressing Escape on the keyboard would bring the focus back into the RTE text area and the cursor would appear. However, when this RTE was within a modal dialog, pressing Escape closed the modal dialog entirely. This has been resolved by updating the code to stop the Escape key event propagation from the RTE toolbar when in a modal dialog.

INC-157217 · Issue 631969

Field Service mobile refresh timing updated

Resolved in Pega Version 8.3.6

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-161952 · Issue 645671

Race condition resolved for input/output pipe streams

Resolved in Pega Version 8.3.6

Writing to S3 using file data set was failing with the error "Exception occurred while uploading file". The system was relying on PipedInputStream for getting the data from the file while uploading, which needs to be connected to PipedOutputStream which holds the data to be uploaded. Investigation showed a race condition was occurring where for some use cases the reading of inputStream was happening before the connection of I/P and O/P streams, resulting in a "Pipe not connected" error. This has been resolved.

INC-210526 · Issue 705639

Mobile supports icons for file attachment

Resolved in Pega Version 8.7.2

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-209906 · Issue 704865

AddMessage function shows error on UI

Resolved in Pega Version 8.7.2

After updating from Pega 8.1 to 8.6, an addmessage function which previously displayed an edit validate rule error message was not working. This was an issue with textinput inside a grid, and has been resolved by adding a style to input text when it has a symbol left aligned and giving the error icon a z-index to show the message when the symbol is configured.

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