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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166048 · Issue 659534

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.7

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following: webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-161604 · Issue 631761

Node stability improved when adding relevant records

Resolved in Pega Version 8.5.4

A node was going down after maxing out the database connection pool whenever the inbound service call was invoked. This was traced to several relevant record-related database queries being invoked within a short time for marking 'when' rules referenced in the proposition filter rule as relevant records. This has been resolved by adding 'when' rules as Relevant Records based on a DSS and not adding auto-generated 'when' rules at all.

INC-163597 · Issue 634741

Node stability improved when adding relevant records

Resolved in Pega Version 8.5.4

A node was going down after maxing out the database connection pool whenever the inbound service call was invoked. This was traced to several relevant record-related database queries being invoked within a short time for marking 'when' rules referenced in the proposition filter rule as relevant records. This has been resolved by adding 'when' rules as Relevant Records based on a DSS and not adding auto-generated 'when' rules at all.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-211911 · Issue 713054

Able to expand rows when other rows are expanded

Resolved in Pega Version 8.6.5

When multiExpand, threadProcessing, and readonly flags were true, attempting to expand multiple rows at the same time collapsed already opened rows and generated an error indicating "target is not defined". This was caused by 'handleEditItem' not calling the collapse functionality for an opened row correctly, and has been resolved by adding a check which allows the expansion of multiple rows for readOnly details.

INC-220459 · Issue 720884

Able to expand rows when other rows are expanded

Resolved in Pega Version 8.6.5

When multiExpand, threadProcessing, and readonly flags were true, attempting to expand multiple rows at the same time collapsed already opened rows and generated an error indicating "target is not defined". This was caused by 'handleEditItem' not calling the collapse functionality for an opened row correctly, and has been resolved by adding a check which allows the expansion of multiple rows for readOnly details.

INC-156818 · Issue 628467

Materialization uses time limit boundary for query

Resolved in Pega Version 8.5.4

After turning on Materialization for pyIHSummary and OfferOutcomesForPast45Days datasets, an SQL query was taking an excessive amount of time and causing multiple alerts in the logs. Investigation traced the issue to database partitioning, specifically that running a query where the pyOutcomeTime range spanned multiple partitions was causing the indexes for all partitions in the range to be opened. To resolve this, the query has been updated with a DSS to support a partition size of min(pxOutcomeTime) to limit the time range to querying day by day, or hour by hour, or any other chronology unit specified. If there are no records for the current limit, then it will look at the next partition. This should prevent the query from needing to open more than 1 or 2 partitions.

INC-173162 · Issue 650794

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.5.4

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-177323 · Issue 672420

Search string wildcard use documentation updated

Resolved in Pega Version 8.7

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

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