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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-170423 · Issue 648984

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.5.4

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

INC-162434 · Issue 640052

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.5.4

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-155878 · Issue 645364

Class list updated when using ActivateDocument in portal navigation

Resolved in Pega Version 8.5.4

Global search worked the first time it was used, but failed after another case was opened from the dashboard or there was a click on any landing page home, dashboard, or space. Investigation showed this was caused by the pySearchText being blank in the clipboard, which was traced to a harness context issue related to pega.desktop.activateDocument being used in pzPortalNavigation on DynamicLayout with Application Logo and Application label. To resolve this, an update has been made that will update the class list with the proper one when the data-harness-id is set.

INC-161409 · Issue 632725

Added handling for checkbox group to use form tag when field tag is not available

Resolved in Pega Version 8.5.4

After configuring the Checkbox group component from the UI gallery in one of the sections in an application built on Theme-Cosmos, the configuration worked as expected when creating a new case type, but opening this WorkObject from the Associated cases section on the child case caused behavior issues including being able to select select multiple options instead of a single radio button. Investigation showed this happened when navigating through the work flow under the Perform Harness, but worked as expected when navigating through the Review Harness. This has been resolved by modifying the selectors to target form tag if the fieldset tag is not available.

INC-168837 · Issue 646973

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.5.4

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-164311 · Issue 635786

Correct datetime target property used

Resolved in Pega Version 8.5.4

When using a declare expression for a datetime property to get its value from another datetime property, attempting to change the source datetime later resulted in the error "28-mar-2021 is not a valid date/time value". This occurred when the source datetime property had display readonly formatting, and was traced to the formatted value being sent in the callGetTargets API instead of the selected date value, which caused the function to be returned as empty because there was no target property in the same page before submission. To correct this, a check has been added which will get the value from data-value instead of element.value and will skip callGettragets if the target is empty.

INC-160178 · Issue 632896

Local time used for report filters

Resolved in Pega Version 8.5.4

The date format in the filter condition of the report was being displayed in GMT format rather than the Local time Format. This has been corrected.

INC-163579 · Issue 649383

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.5.4

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-166398 · Issue 647704

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.5.4

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-154754 · Issue 629906

Check added for portal when performing local actions

Resolved in Pega Version 8.5.4

When using an Interaction case with a service case, performing any local action on this service case and then creating a new service case resulted in the I-related properties like CAParentID and CurrentInteractionID taking the pyID of the previous Service case where the local action was performed. This was caused by the parentKey value not being updated correctly in redux state whenever a local action was opened in a service case in a particular portal, and has been resolved by modifying the pzpega_ui_redux_reducers file to update 'parentKey' only in case of a DC SPA portal.

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