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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157214 · Issue 631598

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.4.5

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

INC-157957 · Issue 624207

Autocomplete correctly sets null values in clipboard

Resolved in Pega Version 8.4.5

When using an autocomplete control with display configuration "In a List", if a property value was null then the value of the property in the clipboard was set as “undefined”. This was due to the pzGetACData activity returning only properties with values and excluding empty properties, causing setProperty to use "undefined" when a property value was not found in the response. To resolve this, a condition has been added to the processAdditionalProperties method to replace an undefined value with an empty string.

INC-187350 · Issue 703198

UUID added to iOS direct photo upload to differentiate filename

Resolved in Pega Version 8.6.4

When "Content Storage" with the option "Store in repository" was enabled on the "Integration" tab in the Application definition, it was not possible to add more that two attachments to a case with an iPhone when directly capturing a photo through the camera app instead of uploading the photo as an attachment using the gallery. When using the default "Store in Pega database", the additional photos could be uploaded directly from an iOS camera without any errors. Investigation showed that when "Store in repository" was enabled, a file name conflict check was done in the repository. Because the iOS camera app saves/uploads every image as "image.jpg", this caused the error when checking for a filename conflict in the repository. This has been resolved by adding code to append a UUID to the attachname when the device is mobile and browser is Apple Safari.

INC-160078 · Issue 628838

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.4.5

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-168935 · Issue 645396

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.4.5

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

INC-153163 · Issue 615113

Header present in timeout modal window

Resolved in Pega Version 8.4.5

After upgrade, the header was missing in the session timeout modal dialog when using the pzDisplayModalDialog FlowAction with the pzDisplayModalDialog HTML Rule. This was traced to the title value fetched from HTML not being set for use in the onload function of iframe, and has been resolved by ensuring it is handled by the pzDisplayModalDialog HTML rule.

INC-208424 · Issue 704598

Custom header character encoding for Subject added

Resolved in Pega Version 8.6.4

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-163863 · Issue 632424

Monthly agents run correctly on non-English locales

Resolved in Pega Version 8.4.5

Nodes with non-English locales were not starting when using an Agent with a monthly execution pattern. This was due to incorrect handling of the user locale, and has been resolved.

INC-174020 · Issue 650890

Performance improved for Directed Web Access (DWA)

Resolved in Pega Version 8.4.5

Slowness when using a Directed Web Access (DWA) link has been resolved by refining the code of the PZPEGA_UI_DOC_EVENTSCONDITIONSCHAINING script to improve performance.

INC-199469 · Issue 707513

PDF margins made available as parameters

Resolved in Pega Version 8.6.4

After update, margins were different in exported PDFs. This was due to upgraded jar files: PD4ML v3 used setPageInsets(new Insets(top, left, bottom, right)) , but the v4 jar uses setPageMargins(new PageMargins(left, top, right, bottom)) . Because the order of values (20, 10, 10, 10) were not changed this produced a different result. To resolve this, PD4ML margins are now available to be set as parameters: Param.pyMarginLeft, default value 20 Param.pyMarginTop, default value 10 Param.pyMarginRight, default value 10 Param.pyMarginBottom, default value 10 When standard activities like HTMLToPDF / pyViewAsPDF / pyAttachAsPDF are used, add a Property-Set step before calling the activity to add the necessary margin parameters. When CreatePDF smart shape is used, set the parameters via the connector of the CreatePDF.

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