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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189047 · Issue 674761

Session timeout adjusted for use with Apple Safari

Resolved in Pega Version 8.4.6

A configured browser session logout timer was not working with the Apple Safari browser. This was traced to browser-specific handling for self.location.href and has been resolved by adjusting the logic and moving it inside a setTimeout to improve cross-browser compatibility.

INC-164439 · Issue 657994

Setting added to customize using blank Map values

Resolved in Pega Version 8.5.5

After upgrade to from Pega 6 to Pega 8 some of the Map Value rules were not working. This was due to the handling for blank default values which was changed in Pega 7. In order to support backwards compatibility, a new 'when' rule has been added which allows customizing whether or not blank values are allowed for the Map value default columns. pyAllowBlankValues will default to "false".

INC-185950 · Issue 669196

Withdraw task notification uses correct email sender

Resolved in Pega Version 8.4.6

When withdrawing a Task, the withdraw email was sent from the default email box instead of the expected Application default email box. This was traced to the 'pyTaskDeleted' (notification name for withdraw task) value not being present, which meant the system fell back to the task 'pyTaskAssigned' notification name. To resolve this, an update has been made to have pyIsPulseNotificationDefinition return true for a pyTaskDeleted notification.

INC-168254 · Issue 659299

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.5.5

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-182959 · Issue 668738

SQL queries modified to use qualified table references

Resolved in Pega Version 8.4.6

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-190130 · Issue 678543

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.4.6

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity.https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

INC-185789 · Issue 672148

Button code updated for report filters using modal templates

Resolved in Pega Version 8.4.6

When the format of 'Simple' button was changed for focus, the button created did not return the expected results. This was traced to the 'Cancel' button in Reports -> Filter being created using outdated code from the pzReportConfigApplyCancel section, and has been resolved by updating the pzReportConfigApplyCancel and pzModalTemplateAppearance sections and upgrading the buttons.

INC-176757 · Issue 657786

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.4.6

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

INC-174321 · Issue 664237

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.5.5

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-175058 · Issue 660935

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.5.5

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

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