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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-153849 · Issue 641923

Updated replica management for search clusters

Resolved in Pega Version 8.6.3

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-198029 · Issue 695563

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.6.3

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

INC-197116 · Issue 684956

Handling updated for migrated cases

Resolved in Pega Version 8.6.3

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

INC-199891 · Issue 696102

Updated handling for parametrized data pages on offline mobile app

Resolved in Pega Version 8.6.3

After update, the UI in the offline mobile app was showing .pyStandardValue and not the LookUpValue. This was caused by parametrized data pages not getting populated when used on UI components so the custom populator was not getting called, and has been corrected.

INC-186036 · Issue 685371

Field Level Audit updated to handle hierarchical properties

Resolved in Pega Version 8.6.3

Field Audit was not working for the first change of the data selected/provided for a field. The audit was only reflected after the second change was made. When the property involved a series of hierarchies, for example pageprop.pagelist(1).pageprop, the FLA objects will initially use deferred saves and the generated pzinskeys will be added to a savedFLAMap object. However, when the last pageprop was not eligible to save, all the deferred saves of earlier records were cancelled but the inskeys were not removed from the savedFLAMap object. Because of this, the parent FLA records were assumed to have been saved already when those saves were actually deferred. This was a missed use case for hierarchical properties, and has been resolved by adding an update to remove the inskeys from the savedFLAMap object so that in the subsequent property change the audit's FLA records for the parent properties (pageprop.pagelist(1)) will be saved again.

INC-187610 · Issue 672848

Logic made consistent for design time group condition

Resolved in Pega Version 8.6.3

An inconsistency was seen between the logic string that appears when switching from "Group ORs" mode to "Use advanced logic" mode at design time, though whichever mode was used at Action check-in was always properly reflected on the generated proposition filter so there was no runtime impact. This design time issue was traced to the property "pyGroupConditionsByOld " being empty: this property is transient so its value will not be saved into database. This property should be updated whenever user changes the Logic operator from the drop-down, and this has been resolved by adding an intermediate property to hold the old group condition value when it changes.

INC-197481 · Issue 695585

Accessibility improved for blank field errors in non-auto generated controls

Resolved in Pega Version 8.6.3

When using non-auto generated controls, leaving an edit field blank causes an error message informing that the value cannot be blank. An accessibility issue was seen where this error text was not part of the field label or description, preventing it from being announced by screen readers (NVDA or JAWS) when focus is on the field. This has been corrected by adding aria-describedby in non-template textarea.

INC-199354 · Issue 696719

Corrected pulse comments rendering in mobile

Resolved in Pega Version 8.6.3

When using mobile, clicking the number on the Pulse comments section was not responding and conversations inside a comment were not visible. This has been resolved by updating pypega.social.js and pypega.social.css so the section renders correctly.

INC-197410 · Issue 690218

Handling added for invalid numeric range

Resolved in Pega Version 8.6.3

When filtering the range in number column with value as “1000000” , the validation message appeared as "1000000 : This results in an invalid numeric range". This has been resolved with an update to use Data-value to get the non-formatted value for decimal.

INC-182874 · Issue 675312

Update Language Pack for correct direct web access link localization

Resolved in Pega Version 8.6.3

When a direct web access (DWA) link was generated for an external user to perform an action on an external assignment, the shared link was corrupted when used with localization on the receiving system. This was due to the JSP fragment in the correspondence not being properly translated during localization. To resolve this, please access the most recent Language Pack available from https://community.pega.com/marketplace/language-packs/pega-platform .

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