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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-206109 · Issue 706238

Delayed Learning works correctly with Volume Constraints

Resolved in Pega Version 8.6.4

When running an outbound campaign using NBA Designers predictions and delayed learning in conjunction with volume constraints, the adaptive models ended up with incorrect feedback if the prediction had an Alternative label configured with a defined waiting window. This has been resolved with the addition of a new flag 'isVolumeConstraintEnabled' during dataflow creation which will check for volume constraint, and a filter in HandleResponses for that flag.

INC-164432 · Issue 696294

Global obfuscation key initialized on first requestor call

Resolved in Pega Version 8.6.4

When using URLEncryption = true and SubmitObfuscatedURL = optional, attempting to export an Excel spreadsheet resulted in the error "Invalid character found in the request target". This was traced to the variable pega.d.globalobfuscateKey having a null value which was then converted to a byte array and decoded, generating improper characters in the URL. After a browser refresh, the correct value was set in pega.d.globalobfuscateKey and the export worked as expected. To resolve this, an update has been made to initialize the key on the very first call in PRRequestorImpl when the global obfuscation key is determined to be NULL instead of initializing the global obfuscation key by on-demand basis from HTTPAPI.

INC-206706 · Issue 699987

Placeholder value display made customizable

Resolved in Pega Version 8.6.4

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-208908 · Issue 702170

Placeholder value display made customizable

Resolved in Pega Version 8.6.4

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-211178 · Issue 704593

Decimal parameters retain null value instead of being set to 0

Resolved in Pega Version 8.6.4

When mapping any data in 8.6+, if the source is a decimal property rule and the target is a parameter defined as decimal, the decimal parameter's value will be 0 if the source property is null. This was a behavior change from previous versions of Pega where the target parameter would be null. This has been resolved by changing the code generation for the read operation on the parameter decimal type assignment to use resolveToString() instead of calling resolveToBigDecimal() so a null value is retained..

INC-179727 · Issue 704545

Modified batch requestor handling to ensure cleanup

Resolved in Pega Version 8.6.4

A large buildup of batch requestors was seen, and restarting the node did not clear it. Investigation showed that in the case of one class reading a DSS value, a Pega requestor was being created when it was unable to retrieve any Pega context, and this requestor was not cleaned up afterwards. To resolve this, an update has been made to the way the requestor and Pega context is being created along with ensuring it will be cleaned up properly after use.

INC-200340 · Issue 694377

Currency Code updates

Resolved in Pega Version 8.6.4

A Section configured with an editable currency input using auto-formatting failed to render at runtime if configured using Type -> Number, Symbol -> Currency, Other currency, and Currency -> "USD". The error "Invalid Locale : USD" was logged. This was an unintended side effect of work done to configure currency codes for the Number control, and has been resolved by accounting for the locale settings and handling the condition for the error "Invalid local-USD" so that the the UI rendering appears as expected. In addition, when the Currency control was configured with editable mode "Editable" and "Display value using read-only formatting" checked, read-only formatting generation did not happen for the control. Entering a value and tabbing out caused the ReloadCell activity to return empty content, which resulted in the server returning full HTML markup with a message "Operation Successful". Because the ReloadCell activity handler expected only control markup with formatted value to be returned, the HTML markup containing inline CSS styles in it appeared in the Currency input field on tab out. There was a workaround of unchecking "Display value using read-only formatting" on the control's presentation tab, but this has been resolved by using Post value infrastructure to get the formatted value from the server.

INC-199790 · Issue 700646

GetAllEmailWork temp page renamed to avoid conflict

Resolved in Pega Version 8.6.4

The default Email manager portal was not displaying new email triage cases. Investigation showed that because the GetAllEmailWork and CaseBreadCrumbPopulate activities were using a common name for the clipboard page "TempPage", when CaseBreadCrumbPopulate removed the TempPage clipboard page as one of its steps a null pointer exception occurred for GetAllEmailWork. To resolve this, an update has been made to rename "TempPage" to "TempPageET" for GetAllEmailWork so the names will not conflict.

INC-211655 · Issue 712350

Added handling for Malaysian locale date/time

Resolved in Pega Version 8.6.4

When using the "ms_MY" locale for Malaysia, entering ‘14/02/2022 13:00’ in the displayed DateTime input field generated the error "14/02/2022 13:00 is not a valid date / time value." This was due to differences in the underlying Java version: in Java 8, the API PRDateFormat.getShortDateTimeFormat returns "dd/MM/yyyy h:mm" and the PRDateFormat.getAmPmStrings returns [AM, PM], but in Java 11, the API returns "d/MM/yyyy h:mm a" with PRDateFormat.getAmPmStrings returning [PG, PTG]. For the Malaysian locale ms_MY, the clock format is 12 hour and AM/PM Strings are PG, PTG. This caused environments running JDK11 to fail client side validation for date time when PTG (a 3-char AM/PM string) was selected. This has been resolved by adding handling for this usecase.

INC-195793 · Issue 697921

Enhanced ruleset validation for portal creation

Resolved in Pega Version 8.6.4

Attempting to create a new portal (web channel) from the app studio using the Creation Wizard with "Branch development preferences" enabled resulted in the error message "No valid rulesets in application preferences". Investigation showed this occurred due to CPM-Portal being specified in the application as the UI class: when attempting to create the portal, the system was evaluating the class against ruleset candidates. The class was not visible to the rulesets in the stack and thus the portal could not be created. This has been resolved by adding validation on UI pages, Int and Data classes in the application to ensure that they exist in user rulesets, and by adding an allowance for classes to exist only in branched rulesets and not the base ruleset during check if the ruleset is present in application stack.

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