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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-203595 · Issue 700594

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.4

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-205453 · Issue 706568

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.6.4

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-204998 · Issue 705630

Data page definition reload made more robust

Resolved in Pega Version 8.6.4

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-211599 · Issue 708542

Data page definition reload made more robust

Resolved in Pega Version 8.6.4

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-180246 · Issue 664947

Support for apostrophe added to keyword tokenization

Resolved in Pega Version 8.6.4

A keyword containing an apostrophe was not detected properly in Text extraction model. This has been resolved by updating the annotator used in the tokenization.

INC-200247 · Issue 701954

WorkAttachmentIcon activity correctly registered

Resolved in Pega Version 8.6.4

The pyWorkAttachmentIcon control used to download attachments was generating a SECU0019 warning. This was traced to pzAppStorageOkToAttachFile not being correctly registered, and has been resolved.

INC-210526 · Issue 705640

Mobile supports icons for file attachment

Resolved in Pega Version 8.6.4

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-209906 · Issue 704866

AddMessage function shows error on UI

Resolved in Pega Version 8.6.4

After updating from Pega 8.1 to 8.6, an addmessage function which previously displayed an edit validate rule error message was not working. This was an issue with textinput inside a grid, and has been resolved by adding a style to input text when it has a symbol left aligned and giving the error icon a z-index to show the message when the symbol is configured.

INC-211299 · Issue 706318

Handling updated for rule export errors

Resolved in Pega Version 8.6.4

After exporting the rules from E2E, the import to the production mirror failed. Investigation showed that the process encountered a time out from an Adaptive Decision Manager table when exporting the product rule, resulting in the product file not containing the mandatory jar files. This has been resolved by updating the handling of errors during export, and suppressing auto-chaining when generating app JSON.

INC-206773 · Issue 708374

ScreenFlow called from Dataclass section completes as expected

Resolved in Pega Version 8.6.4

When calling a screen flow from a section of another screen flow, the flow did not work properly in the modal dialog screen flow but did work in the process flow. Investigation showed that when the second screenflow was opened from the Data class section, the assignment of the first screenflow was not deleted post submission. This has been resolved by adding a conditional block for screenFlow Dataclass section.

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