INC-211349 · Issue 709605
Service API called directly in CDH simulation
Resolved in Pega Version 8.6.4
Running a simulation from the Customer Decision Hub with strategy and dataflow that used customer data resulted in with either a failed run or blank explain detail reports. Investigation showed synchronization was not triggered due to the pxVBDAvailable call returning false, and this has been resolved by directly calling the service API without additional checks.
INC-211480 · Issue 712419
Handling added updates involving Oracle descending column
Resolved in Pega Version 8.6.4
The build was failing when attempting to update to Pega 8.6, and an error indicating an issue with Oracle columns was generated. Investigation showed that when a column changed that belonged to an index which had a 'desc' column (even if the changed column was not specified as desc), an Oracle restriction was triggered. This occurred with any column size increase if the column participated in an index containing a descending column or a function index. This has been resolved by adding a step to drop the index before altering the column if a Descending index is involved, and to catch the case where the resized index is part of an index that has a descending column but is not necessarily a descending column itself.
INC-213189 · Issue 707344
Addressed performance issues for classless DSMClipboardPage
Resolved in Pega Version 8.6.4
The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.
INC-202793 · Issue 698056
Corrected malformed URL
Resolved in Pega Version 8.6.4
The function used in the session timer to log off the user was not working consistently, and attempting to discard a checked-out delegated Rule did discard the rule. Both issues reported the error "HTTP Status 400 - Bad request". This was traced to a badly formed URL, and has been resolved by wrapping the URL with SafeURL_createFromURL.
INC-211417 · Issue 711611
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.6.4
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-195790 · Issue 687810
Updated recording test scenario for attachments
Resolved in Pega Version 8.6.4
Recording scenario tests for a case type was not working as expected when attaching a document to a case as part of case flow. This has been resolved as part of the updates made for Pega Test Automation Kit (PTAK) v1.6.
INC-208709 · Issue 710808
Added handling for new requestor in previously authenticated Voice AI group
Resolved in Pega Version 8.6.4
When attempting to pilot the new Voice AI feature set provided recently in the Customer Service framework, the error "You lack access required to execute RULE-OBJ-ACTIVITY WORK-CHANNEL-INTERACTION-VOICEAI TRANSCRIPTDISPATCHER" was logged. The same was seen for the ConnectToAudioProcessor activity. Investigation showed this could happen when a new requestor that's not authenticated yet gets created with currentAccessGroup already equal to the desired access group, causing the authentication step to be skipped. This has been resolved with an update to address the dataflow thread authentication edge case where the default requestor access group is equal to the dataflow run's access group.
INC-206782 · Issue 701142
BAC updated for delegated circumstanced decision table rule
Resolved in Pega Version 8.6.4
An unregistered request error was encountered while launching the DelegatedRulesPage harness when pyBlockUnregisteredRequests >=1. This was traced to a delegated circumstanced decision table rule which caused a request error for the @baseclass.pzLookupCircumList activity, and has been resolved by updating the BAC handling for this activity.
INC-207009 · Issue 701554
Explicit expiration added to avoid searching for expired requestor
Resolved in Pega Version 8.6.4
A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.
INC-209426 · Issue 706802
GetFunctionsForLibrary retrieves 10,000 rows
Resolved in Pega Version 8.6.4
Some functions were missing from the expression builder browser and search results when pyShowInternalLibrary was set to true for including internal functions in the results. To resolve this, the default value for "Maximum number of rows to retrieve" in pzGetFunctionsForLibrary has been increased to 10,000.