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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B84781 · Issue 337707

Modified RuleFormToolBar for enhanced custom skin use

Resolved in Pega Version 7.4

A delegated decision table was not opening in a custom portal unless the sysadmin role was included in the access group. The root cause is that the custom CSS class 'hidden' is used by the system to hide the section 'pzRuleFormToolBarHotKeys', ensuring a section is generated (HTML generation) in the background but not visible to all users. Since this CSS class 'hidden' is available for out-of-the-box skins only, using a custom skin revealed the hidden class and made the hotkeys section visible. In order to allow the enhanced use of custom skins, the pzRuleFormToolBar has been modified to put a visible 'when' that will not display the hotkeys section if the rule is opened from delegation screen (Portals).

SR-D42451 · Issue 518066

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.3.2

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

SR-B82049 · Issue 341054

pxCoverInsKey set in audit history when childcase created

Resolved in Pega Version 7.4

On adding an audit note during the creation of the child case, the audit history did not contain the reference to the parent case. Eventually, when the case was referenced, the pxCoverInsKey was populated in the history table. This was caused by an ordering error in the logic and the system has been updated to correct it.

SR-B65131 · Issue 330322

Fixed 'when' rules for showing privileged escalation buttons

Resolved in Pega Version 7.4

Privileged escalation was displayed for a user with access to manager reports due to missing 'when' rules for hiding the Add report/Add category buttons. This has been fixed.

SR-B95191 · Issue 342664

Conditional Required fields fixed when working with accessibility

Resolved in Pega Version 7.4

When Accessibility is in place, the Conditional Required for fields was not working as expected, instead making the fields always required. To correct this, the tag will be generated conditionally after evaluation of required configuration.

SR-B95191 · Issue 341933

Conditional Required fields fixed when working with accessibility

Resolved in Pega Version 7.4

When Accessibility is in place, the Conditional Required for fields was not working as expected, instead making the fields always required. To correct this, the tag will be generated conditionally after evaluation of required configuration.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-211911 · Issue 713052

Able to expand rows when other rows are expanded

Resolved in Pega Version 8.7.2

When multiExpand, threadProcessing, and readonly flags were true, attempting to expand multiple rows at the same time collapsed already opened rows and generated an error indicating "target is not defined". This was caused by 'handleEditItem' not calling the collapse functionality for an opened row correctly, and has been resolved by adding a check which allows the expansion of multiple rows for readOnly details.

INC-212623 · Issue 709550

Dropdown label is accessible when combined with placeholder or tooltip

Resolved in Pega Version 8.7.2

The screenreader was not reading the dropdown label if tooltips or placeholders were added to the dropdown. This was caused by the label of the element being overwritten, and has been resolved by replacing aria-label with aria-describedby on the input element.

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