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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-B76668 · Issue 350935

Long pages print correctly in Microsoft Internet Explorer

Resolved in Pega Version 7.4

When using a print harness, long pages (width wise) were cut off when using Microsoft Internet Explorer. This was caused by Print preview getting scrolled, and has been resolved by adding a check in doc_lifecycle to return from the handling.

SR-A3011 · Issue 213185

Revised checksum to update imported rules

Resolved in Pega Version 7.2

When exporting updated rules after upgrade, a new rule in Data Transforms, Activities, and When was not being consistently used at runtime until the rule was resaved or the Virtual Rule Table Cache was regenerated. Beginning with Pega 7.1.8, a new property called pxSaveDateTime was added to rules. This new property is used in the checksum calculation to determine if a rule needs to be reassembled. However, when importing rules changed in pre-Pega 7.1.8 environments, the checksum calculation doesn't recognize the rule has changed. A change has been made to use pxUpdateDateTime as an alternative when pxSaveDateTime is not present in the rule.

INC-154205 · Issue 618735

Corrected wrap text for Cosmos radio buttons

Resolved in Pega Version 8.4.4

When using Cosmos, radio buttons with large labels were displayed with the text overlapping even when wrap text was enabled and the radio button placement was incorrect. This was traced to a height of 32px being set as the default, overriding the wrap text setting, and has been resolved by adding CSS to set the height as auto when wrap text on radio label is used.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

SR-D42406 · Issue 510669

Support added for UTF-8 charset in Connect-REST pyRequestAttachmentPage

Resolved in Pega Version 8.2.5

When using Connect-REST with pyRequestAttachmentPage, Polish characters like "ó" or "ł" were converted to "?". This did not happen when pyRequestAttachmentPage was not used. This was due to the post request body using a multipart handler that ignored the charset being passed in and considered it a respective enum type for Application/json internally instead. This has been resolved by adding support for charset UTF-8.

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