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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A4717 · Issue 214606

Added handling for Microsoft Internet Explorer double-submit on enter

Resolved in Pega Version 7.2

When using the Microsoft Internet Explorer browser, List view was throwing an error on submission by pressing 'enter keyboard key' while working as expected when using the submit button. This was traced to an Microsoft Internet Explorer issue that fires the 'onunload' event twice if it is redirected from within the event handler, and has been resolved by applying a flag-based condition check while executing to prevent the second firing.

SR-B74907 · Issue 329422

Fixed stuck modal dialog in Microsoft Internet Explorer grid

Resolved in Pega Version 7.4

When using Microsoft Internet Explorer, it was not possible to cancel or dismiss a dirty pop-up error message that was generated in a grid after adding a line and then closing a work object without submitting a mandatory field. The cause was found to be interference with click actions outside the grid caused by the submitrow method of ui_grid.js that was used when the row cells have editable "required" controls. This has been fixed.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-183822 · Issue 667502

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.7

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

INC-137100 · Issue 604060

Added predictive text handler for Japanese on iOS

Resolved in Pega Version 8.4.4

The autocomplete function was not working well in MobileView when using Japanese IME on iOS. This has been resolved by adding a new input handler for IOS mobile, which will be triggered when predictive text is selected in mobile.

INC-147643 · Issue 605388

Corrected filtering logic for Report Definition with declarative join

Resolved in Pega Version 8.4.4

When using a report definition with declarative join enabled, running the report produced the correct results, but filtering on any other column resulted in all values being shown. This has been resolved by modifying the logic used for pzGetGridColUniqueValues.

INC-144103 · Issue 599682

Updated filter logic for filtering on a DateTime column

Resolved in Pega Version 8.4.4

When a class join was used in a report definition, the error "The Filter Logic used in the report is invalid" appeared while filtering rows of a report definition results on a DateTime column. This was a missed use case, and has been resolved by modifying pzGridSortPaginate to convert the data type value into the proper casing.

INC-147621 · Issue 604284

Updated filter logic for filtering on a DateTime column

Resolved in Pega Version 8.4.4

When a class join was used in a report definition, the error "The Filter Logic used in the report is invalid" appeared while filtering rows of a report definition results on a DateTime column. This was a missed use case, and has been resolved by modifying pzGridSortPaginate to convert the data type value into the proper casing.

INC-191356 · Issue 679163

External Input setting available on Strategy Batch Performance Test

Resolved in Pega Version 8.7

It was not possible to specify the External Input as part of a strategy when using a Batch Performance test. This has been resolved by updating the pzDisplayTestStrategyContext When condition to "true" the so external input selector is properly displayed.

INC-191902 · Issue 677412

Updated security for importing Excel to a decision table via a delegated rule

Resolved in Pega Version 8.7

An error was seen when attempting to import an Excel file into a delegated decision table when using the case manager portal. This has been resolved by correcting a BAC issue for decision table import in the pzRuleDeclareDecisionTableStandard.js file.

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