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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B64125 · Issue 313855

Fixed SLA calculations with custom classes in Oracle

Resolved in Pega Version 7.3.1

For work classes, columns for pySLAGoal and pySLADeadLine are of type TIMESTAMP in Oracle DB. The Pega getContentItemsPastSLA activity uses the columns to find date differences with SYSDATE and then used a subtraction operation between columns of type TIMESTAMP and SYSDATE to calculate the SLA. However, an exception resulted when custom classes were used. To correct this, getContentItemsPastSLA has been updated to cast the columns of type TIMESTAMP to DATE type.

SR-B67143 · Issue 316168

Proxy configurations made available to OAuth2 and other clients

Resolved in Pega Version 7.3.1

Setting up Proxy for the REST Connector was not working when using OAuth2. When using OAuth2 authorization for Connector features including REST Connectors, the com.pega.pegarules.integration.engine.internal.client.oauth2.OAuth2ClientImpl class is used for connections to the OAuth2 Provider for interactions such as fetching authorization tokens. However, OAuth2ClientImpl does not have the required code for "picking up" the JVM-level proxy settings and applying them to the HTTP Client it uses, so the HTTP calls to the OAuth2 provider were always bypassing the configured HTTP proxy. In order to resolve this and enhance future use, the code in the RESTConnector module that allows REST Connectors to use HTTP Proxies has been extracted out into the "HTTPClientUtils" module so that it can be used by any consumer to apply the system's Proxy configuration to any instance of PegaRESTClient. OAuth2ClientImpl has been updated to call this during HTTP client setup, prior to making the request for data from OAuth2 Providers, and RESTConnnector has been updated to call this new implementation to replace the universal Proxy code that was refactored out of it.

SR-B56142 · Issue 315911

Decoding support added for localized pyMessageKey

Resolved in Pega Version 7.3.1

When using FormattedText control, pyMessageKey was displaying encoded special characters in some scenarios. This was due to the InstructionsLookup control being used to show the localized value but the Pega lookup tag did not have a mode set to allow decoding. This has been resolved by adding logic to decode received localized text.

SR-B76473 · Issue 327855

Strategy rule smart prompt exception fixed for Microsoft Internet Explorer 11

Resolved in Pega Version 7.3.1

When using the Execute on Other page SmartPrompt in Microsoft Internet Explorer 11, it was not prompting for values on the Pages & Classes tab. This was traced to an uncaught exception error and has been fixed.

SR-B76473 · Issue 316965

Strategy rule smart prompt exception fixed for Microsoft Internet Explorer 11

Resolved in Pega Version 7.3.1

When using the Execute on Other page SmartPrompt in Microsoft Internet Explorer 11, it was not prompting for values on the Pages & Classes tab. This was traced to an uncaught exception error and has been fixed.

SR-C81829 · Issue 419227

pxCoveredCountOpen value decrease corrected

Resolved in Pega Version 8.2.1

When a flow reached the resolved stage (Resolved-Withdrawn), pxCoveredCountOpen was reducing the count by 2 instead of 1, eventually causing the value to go negative and prevent any further work objects from being marked as Withdrawn. Investigation showed the "Update status" activity was being called twice due to the Temporary WorkPage used to delete assignments persisting and appearing as a duplicate pyWorkPage. This caused an issue when using findPage by pzInsKey. To correct this, the "pxDeleteAssignmentsForWork" activity for Step-15 has been modified to explicitly remove the temporary WorkPage after the assignment is deleted.

SR-B46268 · Issue 305976

Non auto-gen SubScriptPromptInput buttons rendering properly

Resolved in Pega Version 7.3.1

When using the Add Item action to add to a Page Group, the SubScriptPromptInput HTML screen appears as a modal to allow the user to enter the Page subscript. In order to correct an error where the OK / Cancel buttons on the screen were not rendering correctly when the SubScriptPromptInput is non auto generated, the markup in @baseclass ! SubscriptPrompt has been updated.

SR-B64936 · Issue 314452

Non auto-gen SubScriptPromptInput buttons rendering properly

Resolved in Pega Version 7.3.1

When using the Add Item action to add to a Page Group, the SubScriptPromptInput HTML screen appears as a modal to allow the user to enter the Page subscript. In order to correct an error where the OK / Cancel buttons on the screen were not rendering correctly when the SubScriptPromptInput is non auto generated, the markup in @baseclass ! SubscriptPrompt has been updated.

SR-B64936 · Issue 315666

Non auto-gen SubScriptPromptInput buttons rendering properly

Resolved in Pega Version 7.3.1

When using the Add Item action to add to a Page Group, the SubScriptPromptInput HTML screen appears as a modal to allow the user to enter the Page subscript. In order to correct an error where the OK / Cancel buttons on the screen were not rendering correctly when the SubScriptPromptInput is non auto generated, the markup in @baseclass ! SubscriptPrompt has been updated.

SR-B46520 · Issue 304703

pxRecents correctly updates pxUpdateDateTime for OpenWorkItem

Resolved in Pega Version 7.3.1

When using the pxRecents function to update the pxUpdateDateTime property, the pxRecents update was occurring for OpenSelectedItem but not for OpenWorkItem. This was traced to the the ContentID parameter having a value for the OpenSelectedItem action but not for the OpenWorkItem action, and has been fixed.

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