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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D20423 · Issue 503445

Improved upgrade handling for tables using classes with property references

Resolved in Pega Version 8.3.1

After upgrade, some page property values were blank and exposed database columns did not contain the values. Investigation showed that the reference properties did not have context and hence column population was not able to determine their value. To resolve this, instead of doing column population for all the columns, the system will identify classes that have property references and that are being optimized as part of upgrade process and maintain a list of specific columns to update.

SR-A87755 · Issue 256118

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

Error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored The quoting of the workbasket has been removed in the pzAfterWait.

SR-A87755 · Issue 256079

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

The error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored. The quoting of the workbasket has been removed in the pzAfterWait.

SR-D24318 · Issue 494055

Dom API updated to resolve IE11 not loading async data with refresh when

Resolved in Pega Version 8.3.1

The browser was continuously showing "loading" if IE11 was used for a section which was sourced from a data page and configured to load the data asynchronously from a external service while calling an activity and using a 'refresh when' rule to refresh the section if a property changed. Investigation showed that the initial data load was successful and the section with the data was visible, but if the property changed and the section loaded once again due to the 'refresh when' condition, the browser was unable to render the defer loaded section case because the dom returned had the wrong value. To resolve this, the API used to check for the dom element has been updated.

SR-D7323 · Issue 493176

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.3.1

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

INC-142223 · Issue 598647

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.5.2

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

SR-B56216 · Issue 313130

fr_FR pyCurrency control corrected for using USD property qualifier

Resolved in Pega Version 7.3.1

Due to an incorrect currency evaluation, a pyCurrency property qualifier with a value set as USD in the corresponding property appeared in read only mode for operators using the fr_FR locale. With default locale, "1234567.89" was displayed as "1234567.89 USD" but with fr_FR it was shown as as "1 USD". This has been fixed.

INC-148154 · Issue 602919

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.5.2

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

SR-D18036 · Issue 495396

Holdability flag set on connection for using MS SQL in Designer Studio

Resolved in Pega Version 8.3.1

Static assembler was not working from Designer Studio, displaying the error "com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server supports holdability at the connection level only. Use the connection.setHoldability() method." Investigation showed that ApplicationAssembly.getResultSetForQuery explicitly sets the holdability flag on the prepared statement, and this issue has been resolved by updating the system to set the holdability flag on connection as well.

INC-173886 · Issue 664142

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

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