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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-B43602 · Issue 306874

Check added to handle unexpected RTE scroll in Microsoft Internet Explorer

Resolved in Pega Version 7.3.1

When using Microsoft Internet Explorer, pressing the enter key in the RTE field caused the page to scroll down even when the RTE area with the cursor in it was completely visible on page. This was caused by an error in the position calculation for scrolling in quirks mode, and has been resolved with the addition of a check which will avoid calling the scroll function when using RTE with Microsoft Internet Explorer.

SR-B43602 · Issue 311133

Check added to handle unexpected RTE scroll in Microsoft Internet Explorer

Resolved in Pega Version 7.3.1

When using Microsoft Internet Explorer, pressing the enter key in the RTE field caused the page to scroll down even when the RTE area with the cursor in it was completely visible on page. This was caused by an error in the position calculation for scrolling in quirks mode, and has been resolved with the addition of a check which will avoid calling the scroll function when using RTE with Microsoft Internet Explorer.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

SR-D42406 · Issue 510668

Support added for UTF-8 charset in Connect-REST pyRequestAttachmentPage

Resolved in Pega Version 8.3.1

When using Connect-REST with pyRequestAttachmentPage, Polish characters like "ó" or "ł" were converted to "?". This did not happen when pyRequestAttachmentPage was not used. This was due to the post request body using a multipart handler that ignored the charset being passed in and considered it a respective enum type for Application/json internally instead. This has been resolved by adding support for charset UTF-8.

INC-167388 · Issue 651309

Values treated as strings for offline data transform concatenate

Resolved in Pega Version 8.7

When using a Data Transform to construct a URL using multiple properties that contain values with a leading or trailing "0", the "0" was trimmed when the corresponding mobile JS code was generated using pega.process.expression.getValue("pyWorkPage.PlanData.SegmentID", "pyWorkPage.PlanData") . This was traced to the offline property type assuming that any numbers-only string should be treated as a number, so the data transform concatenate was converting “0001” to 1. To resolve this, the value will be treated as a string when being evaluated in an offline data transform.

SR-A93912 · Issue 261494

SSLUtils modified to support app container keystore/truststore

Resolved in Pega Version 7.2.2

Keystore and truststore configured at application container level were not being used by SOAP Connectors. To facilitate use, when SSL settings are not provided at a rule level SSLUtils will create a wrapper around the Java default SSL artifact and use that.

SR-A93912 · Issue 264848

SSLUtils modified to support app container keystore/truststore

Resolved in Pega Version 7.2.2

Keystore and truststore configured at application container level were not being used by SOAP Connectors. To facilitate use, when SSL settings are not provided at a rule level SSLUtils will create a wrapper around the Java default SSL artifact and use that.

INC-139260 · Issue 592218

Handling added for third party form library

Resolved in Pega Version 8.5.2

When using a third party library which created a form tag, the wrong form was used on submit in the Ajax container. This has been resolved by updating the pzpega_ui_doc_submit file submitInner method to handle this use case.

INC-139095 · Issue 596507

Portal loads for Simplified Chinese locale in IE

Resolved in Pega Version 8.5.2

When using IE, the portal would not load when using the Simplified Chinese locale. This was caused by Microsoft Internet Explorer rendering the locale as 'zh-CN-#Hans' instead of the expected 'zh-cn'. This has been resolved by adding a check to remove the "#" in the locale string to avoid a malformed URL.

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