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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B49696 · Issue 310805

Enhanced decision tree config using symbols

Resolved in Pega Version 7.3.1

A decision tree with multiple conditions configured using "||" and "&&" symbols resulted in the wrong outputs being returned at run time. Handling has been added to support these symbols in this use.

SR-B70652 · Issue 325760

Read operations updated for Datastax 3.1.x use

Resolved in Pega Version 7.3.1

In the 3.1.x Datastax driver reads are no longer retried by default. Therefore, the read operations have now been explicitly marked as idempotent to force the Datastax driver to retry timed out reads.

SR-B65652 · Issue 315008

Corrected datasource used to update pr_extract_time

Resolved in Pega Version 7.3.1

If the "use last updated time as start" filter was used for a class which mapped to a table in an external database, a database permission error was thrown when trying to access the pr_log table in the PegaRULES database. This has been corrected by updating pr_extract_time using the connection from Pega-Extract-Time instead of the extract class.

SR-B51825 · Issue 310042

Added handling for WO lock when OAuth2 token expires

Resolved in Pega Version 7.3.1

The expiration of the OAuth2 token committed the WOs in context and caused all WOs to lose their locks and eventually end up in the SLA broken queue. To fix this, code has been added to perform the commit on a new database thread so the commit operation will be independent from the actual thread context.

SR-B57192 · Issue 315081

Performance enhancement added to optimize evaluation of 'when' calls in GetFlowData

Resolved in Pega Version 7.3.1

A lot of when conditions triggered as part of GetFlowData out-of-the-box activity were causing slowness when the Java Step (4) did its evaluation. Current screen flow navigation would evaluate all the when rules till the end of the flow to determine the flow navigation. To improve performance, an enhancement has been added to the GetFlowData activity to prepare pyFlowData page from the pyWorkPage. This will build the pyFlowData up to the current step and ignore the future steps. It will be necessary to override the PerformDefaults to pass the new parameter loadNavigationPathForBreadCrumbOnly to GetFlowData to call this new functionality.

SR-B66551 · Issue 317443

Fixed downstream question flow when upstream answer changed

Resolved in Pega Version 7.3.1

Downstream question responses were not getting reset on the form when a complex question (upstream question) response was changed. To fix this and to keep the behavior consistent, the property will be removed from both the survey embedded structure and the property mapping. BuildQuestionStream has been modified to clear the embedded answer value if the display when evaluates to false.

SR-B51204 · Issue 309685

Cassandra enhancement to retrieve multiple records and use runinparallel

Resolved in Pega Version 7.3.1

An enhancement has been added to allow the Cassandra Connector GET operation to return multiple rows by querying on clustering keys and/or secondary index. In addition, an issue with Connect-Cassandra not supporting run-in-parallel execution mode has been resolved to allow a result list from list operation to be called from pyoutputpage or primary page.

SR-B64066 · Issue 313310

Cassandra enhancement to retrieve multiple records and use runinparallel

Resolved in Pega Version 7.3.1

An enhancement has been added to allow the Cassandra Connector GET operation to return multiple rows by querying on clustering keys and/or secondary index. In addition, an issue with Connect-Cassandra not supporting run-in-parallel execution mode has been resolved to allow a result list from list operation to be called from pyoutputpage or primary page.

SR-B66961 · Issue 315458

Performance improvements for multiple operators using the same application

Resolved in Pega Version 7.3.1

Performance delays were seen due to static content being processed per each user. This was an issue where each census survey performed by a different operator ID using one of two applications produced two gen_.js files. One was generated at login, the other on submit. Because the variables in pzClientApplicationData were not static for an application, the dynamic static content was being regenerated and created for different users but for the same application. To correct this, the confirm_harness_loaded and pega.d.pyUID properties have been made dynamic so the file will not be regenerated for same application/different user.

SR-B53918 · Issue 312285

Optimistic locking on resolved case fixed for Back button use

Resolved in Pega Version 7.3.1

It was possible to perform an action on a resolved case when in screen flow, i.e. when in the middle of a screenflow of a case and the case gets resolved due to some action in another case. If Refresh was clicked from the Actions, the case was updated as Resolved-, but clicking on the Back button of the screen flow ignored the Resolved status and allowed changes to be made. The logic to check for stale data (optimistic locking) was missing on the Back button in the screen flow, and has been fixed.

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