SR-C75278 · Issue 415762
Extension added to wrapper activity to allow skipping completed assignments
Resolved in Pega Version 8.1.3
The withdrawal of the pyPopulateCaseContentsWrapper activity rule from the PegaCardSd ruleset caused the wrapper activity in Pega-EndUserUI to be utilized instead, but that activity included a different behavior which resulted in the Completed Assignments checkbox being set as 'true' during processing instead of staying 'false' unless checked by user. This resulted in additional assignments showing when previously only open assignments would show as default. In order to correct this, a new extension "DT(pyPopulateCaseContentsWrapperExtension)" has been provided to set the required fields in order to skip fetching the completed assignments. To utilize this, set the pyShowCompletedAssignments property to true in the extension DT to hide the assignments.
INC-210346 · Issue 709712
Check added to ensure Job scheduler executed only once
Resolved in Pega Version 8.8
When Node A and Node B woke up at the same time to start executing the job scheduler, both were attempting to update the "now processing" node ID with their ID but only Node A succeeded. This caused Node B to generate a "lock already held" exception, then Node B would try to release the lock and update "now processing" node ID. If Node A released the lock before Node B tried to, then Node B updated the "now processing" nodeID and executed the scheduler, causing it to be run twice. This double-run has been resolved by adding a check for whether the job scheduler has been executed recently before starting it.
INC-224548 · Issue 725323
Case Wide Actions do not trigger assignment arrow mark to progress
Resolved in Pega Version 8.8
Given a case type with two assignments in first stage, if the first assignment is completed and then a case-wide action is performed before beginning the second assignment, the the chevron arrow mark was shown pointing to the second assignment even though the user was performing a case-wide action. This was traced to the activity pzLoadStageStatusDP step 10 java step where pxFlow page is taken from the pyWorkPage and the pyLastFlowStep property holds the next step that will be performed. As pxFlow holds the flow parameters of current flow being performed, pxIsCurrent ends up set on the wrong step. To resolve this, a "when" condition has been added in the pyStageStepList section for the arrow mark to be visible only if it is not case-wide local action.
INC-172675 · Issue 649455
Configuration added for extending queue processor timeout
Resolved in Pega Version 8.7
Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.
INC-185322 · Issue 668321
Configuration added for extending queue processor timeout
Resolved in Pega Version 8.7
Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.
INC-186898 · Issue 670313
Configuration added for extending queue processor timeout
Resolved in Pega Version 8.7
Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.
INC-148944 · Issue 604102
Email Listener auto-reply evaluation updated
Resolved in Pega Version 8.4.4
After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.
INC-152647 · Issue 609604
Email Listener auto-reply evaluation updated
Resolved in Pega Version 8.4.4
After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.
SR-C72385 · Issue 414868
Resolved ClassCast email exception caused by duplicate javamail class loading
Resolved in Pega Version 8.1.3
A ClassCastException was occurring when attempting to configure an email account in conjunction with JBOSS , WebLogic, or WebSphere Liberty. Analysis traced the issue to Class Loading: the WAS application server was providing a default com.ibm.ws.prereq.javamail.jar which conflicted with Pega's out of the box mail-1.5.5.jar, and at run time the JAR provided by WAS was getting picked due to JBoss, Weblogic, and WAS loading architectures from Tomcat. To resolve this, the delegation in PRAppLoader has been expanded to include the "javax.mail." package. This will ensure that Pega delegates to the web-app classloader unconditionally for the email classes. This prevents the ClassCastException caused by the interface javax.mail.Transport and com.sun.smtp.(Implementation Class) being loaded by two different class loaders.
SR-C77994 · Issue 419284
Resolved ClassCast email exception caused by duplicate javamail class loading
Resolved in Pega Version 8.1.3
A ClassCastException was occurring when attempting to configure an email account in conjunction with JBOSS , WebLogic, or WebSphere Liberty. Analysis traced the issue to Class Loading: the WAS application server was providing a default com.ibm.ws.prereq.javamail.jar which conflicted with Pega's out of the box mail-1.5.5.jar, and at run time the JAR provided by WAS was getting picked due to JBoss, Weblogic, and WAS loading architectures from Tomcat. To resolve this, the delegation in PRAppLoader has been expanded to include the "javax.mail." package. This will ensure that Pega delegates to the web-app classloader unconditionally for the email classes. This prevents the ClassCastException caused by the interface javax.mail.Transport and com.sun.smtp.(Implementation Class) being loaded by two different class loaders.