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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B4768 · Issue 276160

Global DB Trace timestamp uses UTC

Resolved in Pega Version 7.3

When running Global DB trace, recorded timestamps were not following the 'set timestamp' setting. Timestamps instead corresponded to the requestor context. DB Tracer logging has been updated to ensure appended timestamps are passed as "UTC".

INC-166048 · Issue 641956

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.6.1

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following:webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-166048 · Issue 659534

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.7

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following: webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

SR-C91907 · Issue 433770

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.3

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

SR-D76134 · Issue 542160

"Offline" icon shows when simulating offline mode

Resolved in Pega Version 8.1.8

When simulating offline mode by selecting "Settings->SystemInfo->Simulate Offline checkbox" and moving to MyWork, "Offline" did not appear in the header. This has been corrected.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

SR-D17919 · Issue 491579

Corrected thread switching when moving between interactions tabs

Resolved in Pega Version 8.3

When using Create New for a Phone Call-Consumer in one tab and Create New for an Outbound Phone Call on another tab, the thread was not changing when switching between the tabs of the interactions. Closing the Outbound call interaction resulted in null pages on the clipboard. This has been resolved by updating the pzpega_ui_doc_tabsupport file so it switches to root document context if called from onActivate function using a flag.

SR-D29809 · Issue 505256

Extra <p> tag removed when not needed in RTE generation

Resolved in Pega Version 8.2.4

The RTE was generating an extra <p> tag in the Review harness or when the RTE was non-editable, causing alignment issues in the UI when RTE was displayed using inline dynamic layout with a textarea. This has been corrected.

SR-B31631 · Issue 289775

Installation documentation updated re: postgis use

Resolved in Pega Version 7.3

To avoid confusion, the documentation for the installation process has been explicitly updated to indicate that data and rules schema cannot have postgis extension applied.

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