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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D63668 · Issue 525479

Access Control Policy updated to handle NotEqual with valuelist

Resolved in Pega Version 8.1.8

When editing the Access Control Policy Condition rule in Designer Studio and setting condition to 'is not equal', comparing it to a list generated the error "function not found". The same configuration worked as expected for the 'is equal' condition. This has been resolved by updating policycondition to handle a not equal scenario combined with a valueList property.

SR-D37757 · Issue 507967

Pulse delete icon repaired

Resolved in Pega Version 8.2.4

After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.

SR-A21111 · Issue 268559

Performance improvements for embedded page reference checks

Resolved in Pega Version 7.3

Significant performance differences were seen between opening custom rules in the developer portal and opening the same rules in an embedded page. This was traced to each embedded page in the stream checking to see if reference properties are present. To resolve this, DirectStream has been modified to cache the value of containsAnyReferenceProperties if it has already been checked so that it is not repeatedly checked when it is not necessary.

SR-B35799 · Issue 293251

Alerts modified to correct logged interaction totals

Resolved in Pega Version 7.3

The PEGA0069 alert identifies when a client load of a screen takes longer than the threshold for the alert. A client load can contain multiple server interactions and the PAL for the alert should be the aggregate of all these interactions. However, the calculations for pxTotalReqTime were duplicated in the code for the PEGA0046 and PEGA0069 Alerts, causing incorrect data. This has been fixed.

SR-B35799 · Issue 277230

Alerts modified to correct logged interaction totals

Resolved in Pega Version 7.3

The PEGA0069 alert identifies when a client load of a screen takes longer than the threshold for the alert. A client load can contain multiple server interactions and the PAL for the alert should be the aggregate of all these interactions. However, the calculations for pxTotalReqTime were duplicated in the code for the PEGA0046 and PEGA0069 Alerts, causing incorrect data. This has been fixed.

SR-C91156 · Issue 429628

Autocomplete Menu Selection for privileges tab Role updated

Resolved in Pega Version 8.3

When a few characters were typed in the autocomplete for "Role" in the privileges tab and the desired value was selected, the selection did not stick. The second time the value was selected it was retained. Investigation showed that the post value source element had a stale reference after section reload, and this has been resolved by adding code to re-initialise the reference with the latest element.

SR-D11296 · Issue 484856

Microsoft Internet Explorer Flex layouts updated to mode 7.0

Resolved in Pega Version 8.3

Given a grid with 8 columns in the Agents Landing page, the columns on each end were distorted when viewing the grid in IE. This was an issue with the class flex-grid-table-wrapper not correctly handling scenarios where grid cells containing section includes were not visible, and has been corrected by updating pzagentscheckbox and pzagentsstatus to layout mode 7.0 so zoom is supported.

SR-B3280 · Issue 279492

Resolved skimming error

Resolved in Pega Version 7.3

Errors were getting thrown on the screen while performing minor ruleset version skimming of one version into a new ruleset version which was higher than the ruleset version mentioned in the application rule. This was due to the target version not having the correct context because the application didn't yet exist or because the operator was not logged into the target context. In order to resolve this, the messages in the page will be cleared before skimming to avoid validation. It is then recommended to log into the new application and use the Application Validation tool to validate the newly created rulesets application.

SR-C95250 · Issue 487995

Null check added to resolve non-impacting InvalidParameter exception

Resolved in Pega Version 8.3

Creating a child case from the SLA goal activity using the 'AddCovered' activity generated the message "Exception in queue item: cannot be null or blank". The error "com.pega.pegarules.pub.clipboard.InvalidParameterException: cannot be null or blank" was also seen. However, no functionality impact was observed. This has been resolved by adding a null check to the getPortalName method, and modifying the HarnessUIBuilder.java file to add safe checks for whether 'portalName' is empty or not.

SR-D74848 · Issue 536998

Updated key handling for ProcessJWT

Resolved in Pega Version 8.1.8

After configuring an authentication service which used the ProcessJWT activity to validate the token received, the error "Unable to process the Json Web Token " was seen. Analysis showed the error was caused by a duplicate Key Id in JWK Endpoint Response: the system removed keys after processing, and in the case of duplicate keys the system was throwing null pointer exception because the key had already been removed. To resolve this, the system has been updated to not remove the keys from the map as part of this process.

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