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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A87830 · Issue 259106

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-A87830 · Issue 261150

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-B40706 · Issue 297501

Unmapped columns from an external table skipped in DDL query generation.

Resolved in Pega Version 7.3

The OBJ-SAVE method was generating a query in which unmapped columns were also getting updated. As these columns were not mapped, DB columns were being updated with the value NULL. This was due to the Obj-Save function always saving the entire object, causing an issue when only part of a table is mapped to a class. To correct this, new prconfig and DASS settings have been added to exclude unmapped columns of an external table as part of DDL query generation.

SR-C96571 · Issue 435174

Added check for visible SmartInfo so focus is maintained

Resolved in Pega Version 8.3

After setting up a harness that displayed page-level messages at the top and bottom with "info" icons in a grid that displayed SmartInfo, hovering on one of the "info" icons when a page-level message was displayed caused the page to scroll up to the page-level message at the top of the harness instead of displaying the SmartInfo popup. This has been resolved with the addition of a check for visible SmartInfo in pzpega_ui_doc_errors.js so the focus is properly set.

SR-D17249 · Issue 490109

Handling added to resolve Fusion chart tooltips issue in Google Chrome

Resolved in Pega Version 8.3

Tooltips for charts were not showing, and placing the mouse over the white area for the genaral tooltip in the charts made the white background blink. The error " Uncaught ReferenceError: FusionCharts is not defined at pyfusioncharts.theme.default_12208971721.js!!.js:1" was found in the Google Chrome console. Investigation showed that there was a recognition issue with Fusion charts when tooltips were enabled; this has been resolved by adding handling to check for an undefined value of the FusionCharts object within the declaration of the theme.

INC-164532 · Issue 635298

Correct context set for offline chat email processing

Resolved in Pega Version 8.6.1

After configuring "Allow end-customers to submit an email when chat is unavailable", the options for email and message were presented in the chat window and an item was queued for the queue processor cyCreateOfflineEmailMessage, but the queue processor became stuck on the queue item. Investigation traced this to the configuration causing the pyShouldExtensionBeLoaded activity to run under the incorrect context, which prevented it from accessing the needed workparty and goal values. This has been resolved by adding the pyShouldExtensionBeLoaded class to the pages to ensure the correct context.

SR-D48396 · Issue 520424

Hazelcast upgraded to resolve node startup issue

Resolved in Pega Version 8.1.8

Post data upgrade, the ADM tier failed to start and the error "java.lang.IllegalStateException: Node failed to start!" appeared. This was traced to a dormant bug in Hazelcast 3.11 that caused starting nodes to fail when the Hazelcast master node was shutting down, which was exposed by recent Pega changes made to enable parallel restarts of nodes in Cloud environments. Hazelcast delivered a fix for the parallel restart problem and the hotfixed jar has been merged into the platform.

SR-D37943 · Issue 505735

Corrected Export to Excel after adding custom DateTime field

Resolved in Pega Version 8.2.4

An issue with exporting report definition results to Excel after adding a custom date field column through the edit report option of the report in report viewer was traced to the processing of the controls backing a cell in a report when exporting to Excel. For controls like "Date Only" DateTime (non-autogenerated) control, the code was not returning a string the way it should. To resolve this, NonAutoReportUIField has been updated to always treat all Non-auto Controls as strings.

SR-D36120 · Issue 506242

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D40617 · Issue 507565

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

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