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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-B17080 · Issue 289244

saveAllOrNone API more robust for multi-tenant shared BIX

Resolved in Pega Version 7.3

Intermittent errors appeared when two BIX command line extraction scripts were running in parallel when both used BixUser_Tenant as the operator. This was traced to the saveAllOrNone API, which was not equipped to prevent other nodes from writing data into the DB while the current thread was also trying to write that same data to the DB. Further diagnostics are required to formulate a solution to this intermittent error, but the API has been made more robust: the system will not throw an IllegalStateException when the DB exception is DuplicateKeyException.

SR-B159 · Issue 272693

Wizard will halt if rules to be deleted are in locked rulesets

Resolved in Pega Version 7.3

After running the Connector and Metadata wizard using a WSDL metadata file and then locking the current ruleset version, running the same wizard again using the same WSDL file and selecting OverWrite in the OtherConflicts step caused the rules in the locked first ruleset to also be overwritten. To prevent this, the CompleteRuleGeneration activity will cause the wizard to halt if it encounters rules that would be deleted that are in locked rulesets. When the ruleset(s) are unlocked, the wizard will continue.

SR-B31667 · Issue 291704

Consistent Work IDs between case types created in different implementations

Resolved in Pega Version 7.3

Creating an Implementation layer on the Warranty application using the New Application wizard of Pega 7.22 GA was resulting in a different Work ID prefix of some case types like Claim Unit or Appeal than when the same case types were created in the built on application. This was traced to different activities being used to populate the data page, and has been updated to ensure uniform work ID generation.

SR-B31667 · Issue 289067

Consistent Work IDs between case types created in different implementations

Resolved in Pega Version 7.3

Creating an Implementation layer on the Warranty application using the New Application wizard of Pega 7.22 GA was resulting in a different Work ID prefix of some case types like Claim Unit or Appeal than when the same case types were created in the built on application. This was traced to different activities being used to populate the data page, and has been updated to ensure uniform work ID generation.

SR-D7114 · Issue 483623

Corrected grid column header misalignment

Resolved in Pega Version 8.3

After upgrade, a grid's first column heading was misaligned when using the Microsoft Internet Explorer browser. This was traced to Quirks mode related CSS not being removed after support for Quirks mode ended, and has been corrected.

SR-B34888 · Issue 292535

null-pointer exception handling added to Outlook autocomplete field

Resolved in Pega Version 7.3

When using the Outlook plugin, multiple quick presses of the down arrow key in the auto complete field generated an error popup due to a null pointer exception in the autocompleteag js. To avoid this, null checks have been added.

SR-B45917 · Issue 302415

DisplayReport date made consistent between report and exported PDF

Resolved in Pega Version 7.3

When exporting a report to PDF, the "Generated on" date did not match the format on the report. This was caused by the system using different controls for date in pzDisplayReportSectionForPDF and displayReportSection, and has been resolved by changing the date format specified in pzDisplayReportSectionForPDF to match that in displayReportSection.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D51601 · Issue 516703

Hover logic updated

Resolved in Pega Version 8.1.8

When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.

SR-B41602 · Issue 300653

Filter conditions made case-insensitive for displaying column filters

Resolved in Pega Version 7.3

The filter comparator/operator dropdown was displaying different options for the same property when adding a filter for a column as opposed to dragging a property from the Data Explorer. This was caused by the dropdown logic using a case-sensitive string comparison to examine the data type of the column or filter, and has been fixed by setting the dropdown logic to ignore case when comparing the data type of the filter to determine which options are shown.

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