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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D52144 · Issue 515671

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.1.8

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

SR-D54785 · Issue 524802

Corrected grey area seen when dragging tabbed layout Smartinfo scroll

Resolved in Pega Version 8.1.8

When using Show Smartinfo in a tabbed layout group, a grey area was seen in the harness while scrolling. Scrolling up so that Smartinfo was out of view port caused another scroll bar to seen: one scrollbar was attached to the workarea div and the other to the body, and the gray area issue was only reproducible when explicitly dragging the (second) scrollbar attached to the body. To resolve this, if the popup is below the viewport using Smartinfo and the height calculated is negative, then the popup's height will be set to 0px.

SR-C82619 · Issue 421023

JavaILCompiler updated to skip a type convert when generating code for a ternary operation

Resolved in Pega Version 8.3

A compilation error was generated when attempting to save a Data Transform with a java expression giving the ternary as boolean. In this case, the pyWorkPage.Channel was set to  @java("tools.findPage(\"TempInputAccelPage\").getProperty(\"Channel\").getMessageCount()>0") ? "" : pyWorkPage.Channel.


The system previously used EL code generation, which had a gap which allowed such expression to work. Since the system now uses IL code generation, this expression failed. In order to ensure backwards compatibility, logic has been added to  JavaILCompiler to skip a type convert when generating code for a ternary operation where the source is ILProgramText (java expression).

SR-D42670 · Issue 510183

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in Report Definition, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D2286 · Issue 439250

UIKit 12 updated to ensure data pages are cleared when switching applications

Resolved in Pega Version 8.3

When using UIKit 12, switching applications without logging off resulted in the 'Recent reports' list and Public Category containing reports and folders that belonged to the previous application. Investigation showed that the pyCMReportBrowserHeader function in UIKit 12 did not include the custom control "pzRBIncludes7", which clears the data pages. This has now been added to ensure that report browser data pages are now automatically cleared on app switch.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

SR-B12737 · Issue 283588

Resolved harness error after using pagination 'load more'

Resolved in Pega Version 7.3

After using the Pagination 'load more' option and clicking on any of the newly loaded items, a blank harness was opened. This was traced to missing change tracking data for the newly loaded rows, and has been corrected.

SR-B12737 · Issue 282869

Resolved harness error after using pagination 'load more'

Resolved in Pega Version 7.3

After using the Pagination 'load more' option and clicking on any of the newly loaded items, a blank harness was opened. This was traced to missing change tracking data for the newly loaded rows, and has been corrected.

SR-B40177 · Issue 297056

Resolved harness error after using pagination 'load more'

Resolved in Pega Version 7.3

After using the Pagination 'load more' option and clicking on any of the newly loaded items, a blank harness was opened. This was traced to missing change tracking data for the newly loaded rows, and has been corrected.

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