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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D15275 · Issue 490024

Report title displayed properly when prompting for filter changes

Resolved in Pega Version 8.3

Launching a report from the report browser showed a blank for "Report tab title" if the option "Prompt for filter changes before displaying report" was checked. This has been corrected so the name of the report is properly displayed when prompting for filter changes.

INC-164947 · Issue 639860

Handling added for missing div when opening work object

Resolved in Pega Version 8.6.1

In mobile offline app, opening a work object in a specific scenario for the second time resulted in an endless busy indicator. It was not possible to navigate away, and the app had to be closed and reopened to continue. Investigation showed that some app sections had an action that tried to load a harness section where one specific div was missing, and this has been resolved by updating reloadSectionOSCOHandler to handle the missing div in the failure callback. Additionally a console.error() will appear for the missing section.

SR-D10100 · Issue 464283

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.3

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-B14169 · Issue 293161

BIX documentation updated for using pxExtractDataWithArgs

Resolved in Pega Version 7.3

The section of the BIX documentation that describes the use of pxExtractDataWithArgs with an agent has been updated to specify that the agent should be set to Advanced mode unless specifically creating queue items that are needed for Standard mode.

SR-B38980 · Issue 299227

createDateTimeCategories function modified to use operator time zone

Resolved in Pega Version 7.3

A report definition chart using the operator time zone of "Europe/London" and locale "en_US" displayed duplicate date columns. Updating the operator time zone to "America/New_York" removed the problem. This issue was caused by the system always parsing/formatting the date with the default local time zone, and has been resolved by modifying the parseDate/formatDate/createDateTimeCategories function to use the operator time zone instead.

SR-B41652 · Issue 299895

createDateTimeCategories function modified to use operator time zone

Resolved in Pega Version 7.3

A report definition chart using the operator time zone of "Europe/London" and locale "en_US" displayed duplicate date columns. Updating the operator time zone to "America/New_York" removed the problem. This issue was caused by the system always parsing/formatting the date with the default local time zone, and has been resolved by modifying the parseDate/formatDate/createDateTimeCategories function to use the operator time zone instead.

SR-B41815 · Issue 303258

createDateTimeCategories function modified to use operator time zone

Resolved in Pega Version 7.3

A report definition chart using the operator time zone of "Europe/London" and locale "en_US" displayed duplicate date columns. Updating the operator time zone to "America/New_York" removed the problem. This issue was caused by the system always parsing/formatting the date with the default local time zone, and has been resolved by modifying the parseDate/formatDate/createDateTimeCategories function to use the operator time zone instead.

SR-B41815 · Issue 300938

createDateTimeCategories function modified to use operator time zone

Resolved in Pega Version 7.3

A report definition chart using the operator time zone of "Europe/London" and locale "en_US" displayed duplicate date columns. Updating the operator time zone to "America/New_York" removed the problem. This issue was caused by the system always parsing/formatting the date with the default local time zone, and has been resolved by modifying the parseDate/formatDate/createDateTimeCategories function to use the operator time zone instead.

SR-C84294 · Issue 422375

Pagination repaired for RD using alternate database

Resolved in Pega Version 8.3

On selecting "Use alternate DB" option available in Report defenition and fetching the results of the RD to a grid, the results were not being fetched from the alternate DB but were fetched from the Pega DB only. This was traced to the property pyUseAlternateDB being overridden in step30 of pxRetrieveReportData activity. This step is skipped if it's report viewer, so if the same report is invoked from report viewer iit worked properly. To resolve this issue, the system has been modified to skip the step30 not only for report viewer but also if Param.pyUseAlternateDB is empty.

SR-D6947 · Issue 446500

Email AttachmentPage updated to support use of Data-WorkAttach

Resolved in Pega Version 8.3

Attachments were not getting appended in the email sent by the Agent SendCorr. This was traced to a null Page that resulted if the attachment was of type custom Data-WorkAttach, and has been resolved by modifying the condition check on the objclass of AttachmentPage to change it from equalsIgnoreCase(Data-WorkAttach-File to startsWith(Data-Work-Attach-) .

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