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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C86770 · Issue 426050

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.3

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C89656 · Issue 426424

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.3

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-D21808 · Issue 490281

Filter values retained when editing a report with custom filters

Resolved in Pega Version 8.3

After running a report, if some filter values were selected and then the Edit Report button was clicked and simulated data and actual data fields were toggled, the filter values were lost when exiting the report editor. In the Edit Report Page, trying to drag a new filter condition was not working and the Change logic buttons were not visible. These functions worked as expected when a custom Filter section was not used. This was traced to the custom filter page being cleared in the pzCreateCustomFilterPage activity where the step for creating new page should be skipped if it already exists. To resolve this, a parameter will be set to show if the report was rerun in "reRunReport", and a check has been added in pzCreateCustomFilterPage to see if the report was rerun before running the other 'when' conditions.

SR-B45613 · Issue 302956

Fixed query for RD using dependent classes

Resolved in Pega Version 7.3

A runtime exception was generated when running a summary report due to an incorrect query being built for RD when dependent classes was checked. This was caused by pyGetDistinctRecords being set to true even for summary reports, and has been corrected by ensuring pyGetDistinctRecords is set to false for summary reports.

SR-C84921 · Issue 424316

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.3

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

SR-D38318 · Issue 519715

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.1.8

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-B39484 · Issue 296141

Calculation Builder made more robust for use in segments

Resolved in Pega Version 7.3

An error was generated when using the Calculation Builder in a segment, though the Calculation Builder for Report Definition worked. This was traced to code in the Calculation Builder which assumed the report page class would always be "Rule-Obj-Report-Definition", which failed for segments. To correct this, the logic has been modified to be more robust.

SR-D17056 · Issue 488085

Error messaging updated for using Float parameter in RUF

Resolved in Pega Version 8.3

After upgrade, using an RUF that had a float as an input parameter as part of its signature resulted in any callers providing a double type as an input generating an exception. This has been resolved by forcing a NumberFormatException to be thrown within the IL model when encountering a float value ('1.2f' or '1.2F') as the Double.valueOf() API used in IL correctly parses these values to double.

SR-B38317 · Issue 295056

Password expiry logic updated to use start of day

Resolved in Pega Version 7.3

Previously, the password expiry logic was based on a tight format of number of days+ timeStamp. This caused scenarios such as not prompting for a password reset when user logs in, but rather at the exact time stamp of the previous change even if that comes in the middle of work and throws the user out of the session. To avoid this behavior, the password expiry logic is now based on number of days logic with timeStamp defaulted to start of day (00.00) taking care of locale and getting difference in number of days.

SR-C90358 · Issue 433295

Updated Attach Content Control for use in repeat grid

Resolved in Pega Version 8.3

When using Attach Content Control in a repeat grid, selecting a file via attachcontent control and submitting the page resulted in the message "The operation completed successfully, but returned no content". This was traced to the newassignPage being removed after closing the modal, causing finishassignment to fail. To resolve this, the Attach Content Control function has been modified to set the needed grid attributes for desktop implementation to ensure newAssignPage will be available to the attach content modal action.

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