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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D13880 · Issue 483330

Support added for using WorkPage class for FieldValue evaluation

Resolved in Pega Version 8.3

The Instructions provided under the Assignment details section of an assignment shape were not evaluating the FieldValue for the work object's audit history entries unless the field value was defined only at @baseclass. This was due to WorkPage class not being considered while evaluating a FieldValue, and has been resolved by modifying the InstructionsLookup control to use work class instead of the hard coded @baseclass.

SR-B38802 · Issue 295105

Resolved error for data flow using abstract start shape

Resolved in Pega Version 7.3

A Data Flow starting with a Data Set was running correctly, but when refactored to start with an Abstract the same flow generated errors in Production. This was traced to an error in the code that was attempting to write a null value to the array, and has been fixed.

SR-B38802 · Issue 285255

Resolved error for data flow using abstract start shape

Resolved in Pega Version 7.3

A Data Flow starting with a Data Set was running correctly, but when refactored to start with an Abstract the same flow generated errors in Production. This was traced to an error in the code that was attempting to write a null value to the array, and has been fixed.

SR-D392 · Issue 438871

Behavior reset for using getLocalizedValue with an input string containing parentheses

Resolved in Pega Version 8.3

After upgrade, the getLocalizedValue function was not returning any value if the input string contained parentheses. This was a difference in behavior caused by a missed use case when correcting another issue, and has been resolved by resetting the system to the previous behavior of getLocalizedValue returning a localized string in cases where a Field value/Rule message is present, or otherwise returning the exact input string.

SR-C96153 · Issue 433373

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.3

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

SR-D2229 · Issue 437545

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.3

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

SR-D20150 · Issue 491082

Added when check for Strategy and Event Strategy to preserve pagelist property

Resolved in Pega Version 8.3

When editing a test case that has been built from a strategy, clicking on the 'add properties' link in the side panel was not working. This was traced to the strategy rule being loaded each time while the data page is only loaded once per session, and has been resolved by adding a 'when' condition to the Strategy and Event Strategy rule that will check for the existence of an embedded page before the pagelist property which displays results is removed.

SR-D52144 · Issue 515671

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.1.8

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

SR-D54785 · Issue 524802

Corrected grey area seen when dragging tabbed layout Smartinfo scroll

Resolved in Pega Version 8.1.8

When using Show Smartinfo in a tabbed layout group, a grey area was seen in the harness while scrolling. Scrolling up so that Smartinfo was out of view port caused another scroll bar to seen: one scrollbar was attached to the workarea div and the other to the body, and the gray area issue was only reproducible when explicitly dragging the (second) scrollbar attached to the body. To resolve this, if the popup is below the viewport using Smartinfo and the height calculated is negative, then the popup's height will be set to 0px.

SR-C82619 · Issue 421023

JavaILCompiler updated to skip a type convert when generating code for a ternary operation

Resolved in Pega Version 8.3

A compilation error was generated when attempting to save a Data Transform with a java expression giving the ternary as boolean. In this case, the pyWorkPage.Channel was set to  @java("tools.findPage(\"TempInputAccelPage\").getProperty(\"Channel\").getMessageCount()>0") ? "" : pyWorkPage.Channel.


The system previously used EL code generation, which had a gap which allowed such expression to work. Since the system now uses IL code generation, this expression failed. In order to ensure backwards compatibility, logic has been added to  JavaILCompiler to skip a type convert when generating code for a ternary operation where the source is ILProgramText (java expression).

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